Start a Conversation

Unsolved

This post is more than 5 years old

R

812

August 5th, 2015 23:00

Session Disconnected - does not connect

Session Disconnected - does not connect

I have PocketCloud as well as the companion on my PC (Windows 7, Home - Followed all suggested troubleshooting in the initial setup). After some inuitive troubleshooting outside of your simplified setup directions I Finally got the application to show my home PC on my Android. When I select it from the list to connect however, it immediately indicates that the "Session Disconnected". If I click on the reconnect , it does'nt.

One thing I noticed is that the inital router configuration guidance was a lot more complex than was described in the troubleshooting guide for . My Router requested a lot more information so I made some estimated guesses as to the correct configuration. To see my computer on the list for example, I had to enable and configure DHCP Reservation. After that was done, I could finally see my computer. As far as I can tell the Router is set to allow PocketCloud and associated components through the Firewall.

Any Suggestions ? Router is a DLink WBR-2310. Computer runs Windows 78 Home.

No Responses!
No Events found!

Top