4 Posts
0
7571
v1.4 Issues
Has anyone tried v1.4 yet? We just upgraded and the UI is unresponsive in certain areas and throws up errors in others. I can roll back to 1.3 if I need to but I figured I would ask around first.
4 Posts
0
7571
Has anyone tried v1.4 yet? We just upgraded and the UI is unresponsive in certain areas and throws up errors in others. I can roll back to 1.3 if I need to but I figured I would ask around first.
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buffalobound
3 Apprentice
3 Apprentice
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730 Posts
3
June 4th, 2019 11:00
I just worked on something similar in my lab.
Can you check the following.
1) Run a netstat -ano |more
Do you see anything listening on port 11211 ?
2) Check the following reg key
HKLM\System\CurrentControlSet\Services\memcached
ImagePath=
Can you post the path? Remove your server name before posting.
buffalobound
3 Apprentice
3 Apprentice
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730 Posts
0
June 1st, 2019 07:00
I have had nothing but troubles with the latest build of Chrome and WMS.
What is your experience when using IE with 1.4? Is it the same?
himcrucified
4 Posts
0
June 3rd, 2019 09:00
I tried it in IE and I had the same issues, including the error message when going to the System Setup area within Administration.
himcrucified
4 Posts
0
June 4th, 2019 11:00
Unfortunately I've rolled back to 1.3 because 1.4 was unusable for me. I tried calling support but they weren't able to help in a timely fashion either so I'm just going to wait on this one.
buffalobound
3 Apprentice
3 Apprentice
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730 Posts
0
June 5th, 2019 08:00
Understood. If you want to test again, let me know and i can provide feedback.
M.Lang
8 Posts
0
June 18th, 2019 02:00
M.Lang
8 Posts
3
June 18th, 2019 02:00
Sorry for the bad formatting. Once again:
I do have issues after upgrading WMS to Version 1.4 too. For example i can not open groups in the Groups & Configs Tab. I keep getting a timeout.
The ImagePath in Registry before upgrading from 1.3 to 1.4 was:
"C:\Program Files\DELL\WMS\Memcached\memcached.exe" -d runservice
and Port 11211 was listened to.
After upgrading from 1.3 to 1.4 the ImagePath is:
"C:\Program Files\DELL\WMS\Memcached\memcached.exe" -d runservice -I SERVERNAME -U 0
and there is nothing listening on Port 11211 anymore.
I removed the part "-I SERVERNAME -U 0" from the ImagePath in the Registry, rebooted WMS and everything is working fine now. WMS is listening on Port 11211 again.
buffalobound
3 Apprentice
3 Apprentice
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730 Posts
0
June 18th, 2019 03:00
That is the fix that seems to have worked for others as well.
Revert the memcached service settings to pre 1.4
elproducto
8 Posts
0
June 19th, 2019 20:00
The new WMS repository setup is cool that if finally support synchronizing files, but losing the ability to specify which specific repository out of multiple delivers and application was not a WYSE move.
skisalomon77
17 Posts
0
June 21st, 2019 18:00
I had the same exact issues going from 1.1 to 1.2HF1 to 1.4. Certain menus would never retrieve the data and eventually timeout.
Troubleshooting went no where and I wish I would have seen this thread sooner because I would tried the registry fix.
I ended up building a brand new server, installed 1.4, and mirrored my 1.1 config. I'm not seeing the UI issues anymore. I've moved 7 thin clients to the new server already by using a GROUP.INI and so far so good. I'll be moving the other 120 thin clients next week. I'll keep you posted on 1.4's performance once it's managing 120+ clients.
1.4 coupled with ThinOS 8.6 is great!
himcrucified
4 Posts
1
June 24th, 2019 11:00
I directed Dell Support to your suggestion which fixed our problem. He said that he's going to report the problem to the developers. We're now on 1.4 with no known issues now, but I'm holding onto our 1.3 snapshot for a while just to be sure. Thanks @buffalobound !
ProtMB
1 Rookie
1 Rookie
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9 Posts
1
August 29th, 2019 09:00
Thanks for this solution. It needs to be bumped and kept very visible until Dell integrates the fix in an official release. (I'm surprised it hasn't happened already).
If it weren't for buffalobound's solution I would have been stuck rolling back. Thanks!
gerg-uk
1 Message
0
September 3rd, 2019 08:00
DELL-Jason G
4 Operator
4 Operator
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6 Posts
0
September 6th, 2019 13:00
We did a fresh install of 1.4 and we experienced this issue. The install was successful but when trying to Edit Policies the configuration screen would stay on the spinning wheel. Refreshing the screen and rebooting the server did not resolve. We edited the reg key HKLM\System\CurrentControlSet\Services\memcached and removed this portion of the key value = "-I SERVERNAME -U 0". After a reboot of the WMS server the Admin Console > Edit Policies came up successfully and quickly.
netcare
1 Message
0
October 28th, 2019 19:00
You guys are amazing. Saved me so much pain. I do wonder why Dell have not yet fixed this.
Thank you all very much again!