Start a Conversation

Unsolved

K

1 Rookie

 • 

2 Posts

182

August 21st, 2023 08:43

Wyse Thin Client 3040 Copy Paste Issue

Upgraded thin Clients from 9.1.1131 to 9.4.2103

Upgraded thin Bios to 1.2.5

Upgraded Citrix Workspace to version 23.2.0.10.4 (Unable to upload version 9.4.2103 to Wyse Management)

Users reporting copy paste isn't working properly anymore.

They have to try 3-4 times before copy paste is successful.

This started since the updates.

Is there any fix?
Please address ASAP.

3 Apprentice

 • 

724 Posts

August 22nd, 2023 11:59

please open a support case so engineering can investigate.

ThinOS 2308 will be released 8/30, it is possible this has already been identified and fixed, but only support will know. 

3 Apprentice

 • 

724 Posts

August 31st, 2023 12:50

ThinOS 2308 and the CWA package associated with it is being posted today. The bug was addressed in this build.  Please validate and report your findings back. 

No Events found!

Top