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39233

June 1st, 2015 04:00

WDM errors after 4.9 upgrade

WDM errors after 4.9 upgrade

WDM 4.85 Workgroup on W2K8 R2 SP1 server.
Upgraded to 4.9.

When opening WDM now, the error Application Function, GetEnvInfo: 48 File not found: RptSrvComm.dll.

Click okay and a warning that ThreadX service is not running.

Click okay to that and get another error, Application Function ErrTrap_PostConnectActions: 48 File not found: RptSrvComm.dll

Console opens but clients cannot be managed.

Cannot run installer/uninstaller again, as it results in error, Setup was unable to intialize the required libraries.

Kind of remember that the same kind of thing happened when upgrading to 4.85 previously, but can't find info on how it was fixed. Any help appreciated.

TIA
Rick

28 Posts

June 15th, 2015 02:00

Answered my own question...

The bottom of the Installation notes contained this very known issue and said to run the vcredist_x86.exe program in the installation folder.
Startup errors are gone.

Sorry for the bother...
Rick

June 15th, 2015 02:00

I am having this same issue. Re-installing will not work as I receive a message saying that "The required libraries are not found" I also tried to run vcredist_x86.exe as posted in a thread on another site and that did not help either. Any ideas?

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