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June 1st, 2015 04:00

WDM 4.9.1 HF install failed - cannot connect to db

WDM 4.9.1 HF install failed - cannot connect to db

Hello,

we try to install the HF04091034412_WDM491 for WDM 4.9.1.
Execute the setup.exe as administrator. After short time a message pop up with "cannot connect to db".

Our DB Connect is a SQL Server 2008 R2, not the SQL Express DB.
The WDMHFInst.log says:

Code:
#1(ReadDBRegistryEntries()::Enter) #2(D:\Bishal\WDM45HotFix\Install45HotFix\script files\Common.rul) #3(1805)
#1(ReadDBRegistryEntries()::Leave) #2(D:\Bishal\WDM45HotFix\Install45HotFix\script files\Common.rul) #3(1842)
#1(IsComponentsInstalled :) #2() #3(63)
#1(LoadSetupdlls Hotfix.dll) #2(C:\Users\xxxx\AppData\Local\Temp\{71F860F8-C68A-4A62-85BC-23F9EF1FC421}\Hotfix.dll) #3(99)
#1(LoadSetupdlls rptcntrl.dll) #2(C:\Users\xxxx\AppData\Local\Temp\{71F860F8-C68A-4A62-85BC-23F9EF1FC421}\rptcntrl.dll) #3(99)
#1(LoadSetupdlls WyseInstall.dll) #2(C:\Users\xxxx\AppData\Local\Temp\{71F860F8-C68A-4A62-85BC-23F9EF1FC421}\WyseInstall.dll) #3(99)
#1(LoadSetupdlls DBInstall.dll) #2(C:\Users\xxxx\AppData\Local\Temp\{71F860F8-C68A-4A62-85BC-23F9EF1FC421}\DBInstall.dll) #3(99)
#1(BEGIN INSTALL) #2(C:\Users\xxxx\AppData\Local\Temp\WDMHFInst.log) #3(0)
#1(MDAC Version: szKey) #2(Software\Microsoft\DataAccess) #3(99)
#1(MDAC Version: szName) #2(FullInstallVer) #3(99)
#1(MDAC Version: Return Value String) #2(6.1.7601.17514) #3(99)
#1(MDAC Version: Return Value) #2(0 = OK, <0 = no value returned) #3(0)
#1(CheckPreReQ value ) #2(1 = OK, anything else problem) #3(1)
#1(HF WDM Version: ) #2(4.9.1) #3(1113)
#1(Before ValidateHotfix - g_szHotFixID:) #2(HF04091034412) #3(99)
#1(Before ValidateHotfix - g_szLastHotFixID) #2( ) #3(99)
#1(After ValidateHotfix - g_szHotFixID:) #2(HF04091034412) #3(99)
#1(After ValidateHotfix - g_szLastHotFixID) #2() #3(99)
#1(After ValidateHotfix - return HOTFIX_STATUS_SUCCESS:) #2() #3(0)
#1(DB reg TestDBSQLConnection failed !!) #2(setup.rul) #3(1410)
#1(Get SiteID failed. HA not configured on this machine (Non HA) !!) #2(SiteID = ) #3(532)
#1(MSFTPSVC FTP Publishing Service is not registered on the system.) #2(Setup.rul) #3(1507)
#1(Starting the HServerInit Service.) #2(Setup.rul) #3(1184)

Any Infos about that?

Thank you.
Best
Ronald

June 12th, 2015 11:00

hello wyse people? anybody out there? we need help about the sql hotfix installation issue! Thank you very much.

June 12th, 2015 11:00

The best way seems to be to help yourself...

Have found a Workaround:

- change Reg Settings back to local SQL Express DB (W2K8R2 -> HKLM\Software\Wow6432Node\Rapport\Database)
- Install the Hotfix
- change Reg Settings back to SQL Server Settings
- go to the SQL Server
- execute SQL Querys manually (1. HotfixId.txt, 2. Tables.txt, 3. StoredProcs.txt)
(find this SQL Query Files in Hotfix folder -> setupfiles -> SQL_Query)

it works for me now (till the next hotfix) but i'm really disappointed, wyse guys!

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