Windows 10 Pro 22H2 Upgrade is getting stuck at 48% on Dell Precision 7510

Hi,

I have a Dell Precision 7510 running Windows 10 Pro and have been trying to get the Windows 10 22H2 Upgrade installed for awhile (like for weeks now).  When I try to do an upgrade it finishes the installation part then it reboots to the blue screen with a progress percentage but it is getting stuck at 48% (have let it run overnight, etc.).

I had posted on the Microsoft Answers forum to ask about this, and the person that responded had me run the SetupDiag tool and he reviewed the logs and pointed out this:

Error: Found a device installation failure during device install phase.
Device Installation failure detected!
Device Description: PCI\VEN_1002&DEV_6820&SUBSYS_06D91028&REV_83 [ati2mtag_R577DS]
HardwareId: PCI\VEN_1002&DEV_6820&SUBSYS_06D91028&REV_83\4&3062e079&0&0008
Inf Name: c0320321.inf
Driver Version: 23.20.768.12

Recommend you update the driver package or remove the device and drivers, and try again.

 

He thinks that the reason the upgrade is failing is that it is trying to install that driver during the upgrade and the installation is failing, which is causing the upgrade process to basically get stuck.

 

So, I've been looking for info and found the c0320321.inf file.

 

C:\WINDOWS\System32\DriverStore\FileRepository\c0320321.inf_amd64_dbd34d3abe68351e

 

Here's the beginning of the .inf file:

 

;-----------------------------------------------
;----------1711140439-17.40.2011-171026a-320321C-Dell

; AMD display information file
;
; Installation INF for the AMD display driver.
; Copyright(C) AMD 2007-2017
;-----------------------------------------------

So this is actually a driver for a display (AMD bought ATI about 2006 timeframe).

 

But I can't understand why the 22H2 upgrade is trying to install that driver??  As far as I can tell the Precision 7510 doesn't have an AMD display?

 

Also when I check Device Manager, everything looks ok (no error) except it is showing a problem with the USB Video Camera.  For that, it is showing:

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

 

I have tried deleting it in Device Manager and then doing a scan hardware and it finds the camera but the driver installation fails the same way.

 

I know that the Precision 7510 is old (but I actually still like it better than my newish Vostro), plus it has all my work stuff, and I'd really like to get the 22H2 upgrade done.

 

Has anyone seen anything like this?

 

Thanks,

Jim