Unable to use Mouse in operating system but can use in BIOS setup.

My USB mouse and other USB devices are not recognized by my laptop, since I tried to install few drivers for USB 3.0 not knowing that they aren't meant for my model (Or maybe I installed them in wrong order). But I can use the mouse in BIOS mode. While investigating the issue, I found out that my friend have two device firmware installed in his laptop (same model as mine inspiron 3501). I think that might be the issue behind laptop being unable to recognize those USB devices.

So, I tried updating BIOS to latest version, downgrading it to previous version, reinstalling latest and previous version of Serial I/O drivers, none of them worked. People in the forrum suggested to rollback the driver but the rollback option is greyed out. 

My question is, if absense of device firmware can cause this issue, how should I install it?