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turning off computer problem
I have an XPS 400. When I go to shut down, it goes as far as "windows is shutting down", that's it. I have to turn off the computer by the on/off button. I have not added any new software or hardware. I don't want to have to put it back to it's default when I bought it as I will lose all my stuff and have to reload everything again. Can anyone please help me? I would really appreciate it. I am a grandma and I use my computer to mostly talk to my grandchildren who live far from me. Thanks in advance!!!!
mmarona
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November 20th, 2006 18:00
martyg2006
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November 20th, 2006 19:00
chasbox
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November 20th, 2006 20:00
sueanddomenick
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November 21st, 2006 16:00
kirkd
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November 21st, 2006 17:00
sueanddomenick
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November 21st, 2006 21:00
kirkd
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November 21st, 2006 23:00
sueanddomenick
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November 22nd, 2006 12:00