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msn photo upload tool
upload tool wont let me add photos to my msn groups,tool installed 10/8 /2004 thanks for any help j camp
Unsolved
This post is more than 5 years old
41 Posts
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24329
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lotsofkids5
5 Posts
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June 1st, 2005 03:00
Start by closing all browser sessions.
Go to your Control Panel-> Internet Options.
On the General Tab, under the Temporary Internet Files, find the Settings button, click that.
Find the View Objects button, click that.
This should open your C:\WINDOWS\Downloaded Program Files folder. Find the MSN Photo Upload Tool.
Delete it. Trying to delete this while a browser is in operation can garble the registry settings and other factors.
Close that folder.
You will need to reinstall the MSN Photo Upload Tool when it requests it
lotsofkids5
5 Posts
0
June 1st, 2005 04:00
I also found these numbers....(from a 2000 cached forum) but they might still work. I'm going to call in the AM.
MSN:
Customer Support: 1-800-386-5550
Technical Support: 1-877-635-7019
Both are toll free in the US.
J.Camp
41 Posts
0
June 1st, 2005 13:00
lotsofkids5
5 Posts
0
June 1st, 2005 13:00
lotsofkids5
5 Posts
0
June 6th, 2005 01:00
ellybelly
1 Message
0
August 10th, 2005 08:00
Well if I click there the only option is to click "Install ActiveX Control" I click this, It seems to load, then I get an "Internet Explorer - Security Warning" and down at the bottom of the warning it says "This file was blocked because it does not have a valid digital signature that verifies its publisher" the only option from there is to click OK and then I can't download pictures
please help me if you can!!!!
lotsofkids5
5 Posts
0
August 10th, 2005 15:00
som3thing3ls3
1 Message
0
February 10th, 2006 19:00
Methusal
1 Message
0
February 24th, 2006 14:00
I'm in the same boat. I had a dell, and the upload tool worked just fine. Would let me save and attach other photos from other picture files.
Just recently built a new system, and now...can't get it to work at all.
Here are the steps, and results....
I click on attachment, add photo. It opens the window asking if I wish to install the photo upload tool. I click yes. I get the "internet explorer has blocked this window" and click on yes, install anyways. (its the active x they say I need). I then get a "page cannot be refreshed without resending the information" and I click retry, and that seems to work. Following that, the window asking would I like to download and install the upload tool opens, I click yes, and again the "page cannot be refreshesed...." so I click retry, and it takes me instantly to my pictures folder, where I can attach a photo or two from the SAME folder, but does not give me the option to save and add another picture from a diferent folder. I never see the window open showing the download and installation process.
When I go to the internet options in control panel, and look at installed objects, it says the photo tool is installed, yet obviously, it isn't working correctly.
Hotmail tech support did get back to me when I sent a problem email, but the instructions they sent me did not solve the problem. They then asked if I could try and download and install from another computer....how many do they think I have?
Anyway, If anyone has seen a similar issue, and figured out a solution, I would be grateful for any help. Hotmail tech is of no use now (if they cant figure it out, I figure I'm out of luck). I miss being able to send several small pics without having to send multiple emails...:(
I have the latest version of IE, everything I can update through microsoft and windows is current. All other active x files I "need" to install work just fine....this is just one of those annoying "this should work, why isn't it" problems one comes across.
Sorry if this is way long...just wanted to be as clear and specific regarding what I'm doing, and encountering with this issue....:smileywink: