Jave VM Error WIndows XP

Question

Several times recently Internet Explorer unexpectedly shut down, providing the following log file. Any suggestions/fixes would be appreciated.

Tom

An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : unknown exception code (0xe06d7363) occurred at PC=0x77E73887
Function=RaiseException+0x50
Library=C:\WINDOWS\system32\kernel32.dll

Current Java thread:
at sun.plugin.services.WIExplorerBrowserService.installBrowserEventListener(Native Method)
at sun.plugin.viewer.LifeCycleManager.installBrowserEventListener(Unknown Source)
- locked <0x100427a8> (a java.lang.Object)
at sun.plugin.viewer.LifeCycleManager.checkLifeCycle(Unknown Source)
at sun.plugin.viewer.IExplorerPluginObject.initPlugin(Unknown Source)
- locked <0x10042780> (a sun.plugin.viewer.IExplorerPluginObject)
at sun.plugin.viewer.IExplorerPluginObject.mayInit(Unknown Source)
at sun.plugin.viewer.IExplorerPluginObject.frameReady(Unknown Source)
at sun.plugin.viewer.frame.IExplorerEmbeddedFrame.setFrameSize(Unknown Source)

Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\iexplore.exe
0x77F50000 - 0x77FF7000 C:\WINDOWS\System32\ntdll.dll
0x77E60000 - 0x77F46000 C:\WINDOWS\system32\kernel32.dll
0x77C10000 - 0x77C63000 C:\WINDOWS\system32\msvcrt.dll
0x77D40000 - 0x77DCC000 C:\WINDOWS\system32\USER32.dll
0x77C70000 - 0x77CB0000 C:\WINDOWS\system32\GDI32.dll
0x77DD0000 - 0x77E5D000 C:\WINDOWS\system32\ADVAPI32.dll
0x78000000 - 0x78086000 C:\WINDOWS\system32\RPCRT4.dll
0x70A70000 - 0x70AD5000 C:\WINDOWS\system32\SHLWAPI.dll
0x71700000 - 0x71849000 C:\WINDOWS\System32\SHDOCVW.dll
0x5FE00000 - 0x5FE12000 C:\WINDOWS\System32\umxexw.dll
0x5FC00000 - 0x5FC18000 C:\WINDOWS\System32\umxtrw.dll
0x5FF00000 - 0x5FF2F000 C:\WINDOWS\System32\umxw.dll
0x71950000 - 0x71A34000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805\comctl32.dll
0x773D0000 - 0x77BC2000 C:\WINDOWS\system32\SHELL32.dll
0x77340000 - 0x773CB000 C:\WINDOWS\system32\comctl32.dll
0x771B0000 - 0x772D1000 C:\WINDOWS\system32\ole32.dll
0x5AD70000 - 0x5ADA4000 C:\WINDOWS\System32\uxtheme.dll
0x74720000 - 0x74764000 C:\WINDOWS\System32\MSCTF.dll
0x75F80000 - 0x7607C000 C:\WINDOWS\System32\BROWSEUI.dll
0x72430000 - 0x72442000 C:\WINDOWS\System32\browselc.dll
0x75F40000 - 0x75F5F000 C:\WINDOWS\system32\appHelp.dll
0x76FD0000 - 0x77048000 C:\WINDOWS\System32\CLBCATQ.DLL
0x77120000 - 0x771AB000 C:\WINDOWS\system32\OLEAUT32.dll
0x77050000 - 0x77115000 C:\WINDOWS\System32\COMRes.dll
0x77C00000 - 0x77C07000 C:\WINDOWS\system32\VERSION.dll
0x76200000 - 0x76298000 C:\WINDOWS\system32\WININET.dll
0x762C0000 - 0x76348000 C:\WINDOWS\system32\CRYPT32.dll
0x762A0000 - 0x762AF000 C:\WINDOWS\system32\MSASN1.dll
0x76F90000 - 0x76FA0000 C:\WINDOWS\System32\Secur32.dll
0x76620000 - 0x7666E000 C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661B000 C:\WINDOWS\System32\CSCDLL.dll
0x76670000 - 0x76757000 C:\WINDOWS\System32\SETUPAPI.dll
0x10000000 - 0x10024000 C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
0x5F3E0000 - 0x5F3F2000 C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ATL.DLL
0x55900000 - 0x55961000 C:\WINDOWS\System32\MSVCP60.dll
0x015B0000 - 0x0166E000 c:\program files\google\googletoolbar1.dll
0x1A400000 - 0x1A47A000 C:\WINDOWS\system32\urlmon.dll
0x71AD0000 - 0x71AD8000 C:\WINDOWS\System32\WSOCK32.dll
0x71AB0000 - 0x71AC4000 C:\WINDOWS\System32\WS2_32.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\System32\WS2HELP.dll
0x76C30000 - 0x76C5B000 C:\WINDOWS\System32\WINTRUST.dll
0x76C90000 - 0x76CB2000 C:\WINDOWS\system32\IMAGEHLP.dll
0x76B40000 - 0x76B6C000 C:\WINDOWS\System32\WINMM.dll
0x76EE0000 - 0x76F17000 C:\WINDOWS\System32\RASAPI32.DLL
0x76E90000 - 0x76EA1000 C:\WINDOWS\System32\rasman.dll
0x71C20000 - 0x71C6E000 C:\WINDOWS\System32\NETAPI32.dll
0x76EB0000 - 0x76EDB000 C:\WINDOWS\System32\TAPI32.dll
0x76E80000 - 0x76E8D000 C:\WINDOWS\System32\rtutils.dll
0x722B0000 - 0x722B5000 C:\WINDOWS\System32\sensapi.dll
0x75A70000 - 0x75B15000 C:\WINDOWS\system32\USERENV.dll
0x01920000 - 0x01938000 C:\Program Files\Norton AntiVirus\NavShExt.dll
0x7C080000 - 0x7C0F7000 C:\WINDOWS\System32\MSVCP70.dll
0x7C000000 - 0x7C054000 C:\WINDOWS\System32\MSVCR70.dll
0x01940000 - 0x0194C000 C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
0x01950000 - 0x0196B000 C:\WINDOWS\system32\dla\tfswshx.dll
0x01970000 - 0x0197F000 C:\WINDOWS\System32\tfswapi.dll
0x01980000 - 0x019BA000 C:\WINDOWS\system32\dla\tfswcres.dll
0x75E90000 - 0x75F37000 C:\WINDOWS\System32\SXS.DLL
0x76170000 - 0x761F8000 C:\WINDOWS\System32\shdoclc.dll
0x74770000 - 0x747FF000 C:\WINDOWS\System32\mlang.dll
0x71A50000 - 0x71A8B000 C:\WINDOWS\system32\mswsock.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll
0x76F20000 - 0x76F45000 C:\WINDOWS\System32\DNSAPI.dll
0x76FB0000 - 0x76FB7000 C:\WINDOWS\System32\winrnr.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll
0x02000000 - 0x02201000 C:\WINDOWS\System32\msi.dll
0x76FC0000 - 0x76FC5000 C:\WINDOWS\System32\rasadhlp.dll
0x605D0000 - 0x605D8000 C:\WINDOWS\System32\mslbui.dll
0x63580000 - 0x63831000 C:\WINDOWS\System32\mshtml.dll
0x018C0000 - 0x018DE000 C:\Program Files\Common Files\Symantec Shared\Script Blocking\scrauth.dll
0x018E0000 - 0x01900000 C:\Program Files\Common Files\Symantec Shared\Script Blocking\ScrBlock.dll
0x0FFD0000 - 0x0FFF3000 C:\WINDOWS\System32\rsaenh.dll
0x6B700000 - 0x6B790000 c:\windows\system32\jscript.dll
0x746F0000 - 0x74716000 C:\WINDOWS\System32\msimtf.dll
0x5C2C0000 - 0x5C2FC000 C:\WINDOWS\ime\sptip.dll
0x74C80000 - 0x74CAC000 C:\WINDOWS\System32\OLEACC.dll
0x01AD0000 - 0x01AE1000 C:\WINDOWS\IME\SPGRMR.DLL
0x03000000 - 0x0305B000 C:\Program Files\Common Files\Microsoft Shared\Ink\SKCHUI.DLL
0x746C0000 - 0x746E7000 C:\WINDOWS\System32\MSLS31.DLL
0x32520000 - 0x32532000 C:\Program Files\Microsoft Office\Office10\msohev.dll
0x66880000 - 0x6688A000 C:\WINDOWS\System32\imgutil.dll
0x74CB0000 - 0x74D1F000 C:\WINDOWS\System32\mshtmled.dll
0x72D20000 - 0x72D29000 C:\WINDOWS\System32\wdmaud.drv
0x72D10000 - 0x72D18000 C:\WINDOWS\System32\msacm32.drv
0x77BE0000 - 0x77BF4000 C:\WINDOWS\System32\MSACM32.dll
0x77BD0000 - 0x77BD7000 C:\WINDOWS\System32\midimap.dll
0x046A0000 - 0x04847000 C:\WINDOWS\System32\macromed\flash\Flash.ocx
0x763B0000 - 0x763F5000 C:\WINDOWS\system32\comdlg32.dll
0x07680000 - 0x07B0B000 C:\WINDOWS\System32\wmp.dll
0x73BD0000 - 0x73BF0000 C:\WINDOWS\System32\MSVFW32.dll
0x08110000 - 0x083DE000 C:\WINDOWS\System32\wmploc.dll
0x73300000 - 0x73375000 c:\windows\system32\vbscript.dll
0x08830000 - 0x08868000 C:\WINDOWS\System32\wmpdxm.dll
0x71B20000 - 0x71B31000 C:\WINDOWS\system32\MPR.dll
0x66E50000 - 0x66E8B000 C:\WINDOWS\System32\iepeers.dll
0x73000000 - 0x73023000 C:\WINDOWS\System32\WINSPOOL.DRV
0x6D440000 - 0x6D450000 C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
0x5EDD0000 - 0x5EDEA000 C:\WINDOWS\System32\OLEPRO32.DLL
0x6D310000 - 0x6D327000 C:\Program Files\Java\j2re1.4.2\bin\jpiexp32.dll
0x6D380000 - 0x6D397000 C:\Program Files\Java\j2re1.4.2\bin\jpishare.dll
0x04950000 - 0x04A86000 C:\PROGRA~1\Java\J2RE14~1.2\bin\client\jvm.dll
0x04900000 - 0x04907000 C:\PROGRA~1\Java\J2RE14~1.2\bin\hpi.dll
0x04920000 - 0x0492E000 C:\PROGRA~1\Java\J2RE14~1.2\bin\verify.dll
0x04A90000 - 0x04AA8000 C:\PROGRA~1\Java\J2RE14~1.2\bin\java.dll
0x04930000 - 0x0493D000 C:\PROGRA~1\Java\J2RE14~1.2\bin\zip.dll
0x074F0000 - 0x075FA000 C:\Program Files\Java\j2re1.4.2\bin\awt.dll
0x76390000 - 0x763AC000 C:\WINDOWS\System32\IMM32.dll
0x07600000 - 0x07650000 C:\Program Files\Java\j2re1.4.2\bin\fontmanager.dll
0x51000000 - 0x51047000 C:\WINDOWS\System32\ddraw.dll
0x73BC0000 - 0x73BC6000 C:\WINDOWS\System32\DCIMAN32.dll
0x5C000000 - 0x5C0C8000 C:\WINDOWS\System32\D3DIM700.DLL
0x6D2F0000 - 0x6D304000 C:\Program Files\Java\j2re1.4.2\bin\jpicom32.dll
0x6D510000 - 0x6D58D000 C:\WINDOWS\system32\DBGHELP.dll
0x76BF0000 - 0x76BFB000 C:\WINDOWS\System32\PSAPI.DLL

Heap at VM Abort:
Heap
def new generation   total 576K, used 184K [0x10030000, 0x100d0000, 0x10790000)
eden space 512K, 23% used [0x10030000, 0x1004e2a0, 0x100b0000)
from space 64K, 100% used [0x100c0000, 0x100d0000, 0x100d0000)
to   space 64K,   0% used [0x100b0000, 0x100b0000, 0x100c0000)
tenured generation   total 1408K, used 319K [0x10790000, 0x108f0000, 0x16030000)
   the space 1408K, 22% used [0x10790000, 0x107dffc0, 0x107e0000, 0x108f0000)
compacting perm gen total 4096K, used 3403K [0x16030000, 0x16430000, 0x1a030000)
   the space 4096K, 83% used [0x16030000, 0x16382e68, 0x16383000, 0x16430000)

Local Time = Tue Jan 27 08:21:57 2004
Elapsed Time = 9
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.4.2-b28 mixed mode)
#

Zachy · Answer

I am seeing quite a few entries of individuals having problems with Java. I have e-mailed customer support about 12 times over the past 2-3 weeks (for the same issue). I keep getting a different technician who invariably redirects me to the same websites - Java, MS, etc, and asks me to download software again or review troubleshooting tips, all to no avail. Okay, enough whining about the lack of technical expertise at Dell - would appreciate anyone letting me know what the fix is. I tagged onto this entry to try to keep the Java errors together since I am guessing they may be related. My error messages are as follows:

When using AOL and trying to use Java, I receive the following error message:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program Files\AOL 9.0\waol.exe

R6025

- pure virtual function call

If I am in Internet explorer, and try to access Java, the following error message appears:

At the bottom of MIE is the message "Applet sysloader started"

and an error message appears:

"Microsoft Internet Explorer...

An error occurred in your application. Clear the browser's cache, then retry. If the problem persists, please contact technical support with the following information...

35 'style' is null or not an object"

Any ideas? Thanks!

maxd · Answer

I think this might be better-answered in a java/xp newsgroup. That said do you have any java programs installed. Perhaps reinstalling it/them might help ?

Presuming you have XP SP! and not 1a can you disable java in Internet Explorer/Internet Options, close and reboot. Maybe run the SFC after that reboot if error still there.

gryjhnhpe · Answer

Another member also has this problem with a site http://www.tripod.com/ which works OK for other users.
What site do you have problem with. ?

See this link;
http://delltalk.us.dell.com/supportforums/board/message?board.id=sw_winxp&message.id=103080

Windows General

Jave VM Error WIndows XP

Was this post helpful?