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1986

January 4th, 2011 10:00

Error message from windows - help!!!!!!!

 have a inspiron 1545 - i have an error/ urgent messages just popped up saying

                                                                                                                     - Hard drive not found

                                                                                                                     - Damage hard drive clusters detected

                                                                                                                     - RAM memory failure

 

Any advice would be great!

2 Intern

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14.4K Posts

January 4th, 2011 11:00

 have a inspiron 1545 - i have an error/ urgent messages just popped up saying

                                                                                                                     - Hard drive not found

                                                                                                                     - Damage hard drive clusters detected

                                                                                                                     - RAM memory failure

 

Any advice would be great!

 

Are you seeing these messages whilst in windows?

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17.9K Posts

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69K Points

January 5th, 2011 08:00

Jayne2912, Thank you for using the Dell Community Forum. I had this same issue on my Dell Work Laptop. The problem is that your system is infected with Malware and is giving these false errors. You will need to download software to remove it from your system. It is located in the registry. I had to call my IT dept and they removed it from the registry. Once they did this I no longer get those popup baloons.

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