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lyd6930

9 Posts

2665

January 17th, 2008 03:00

Control panel missing please help

Hello,
 
My control panel is missing from my start menu. Please help, I get a message that says " this operation has been cancelled due to restrictions in effect on this computer. please contact your system administrator.
 
Thanks
 
 
Lyd6930

Annie70

2 Intern

 • 

2.7K Posts

January 17th, 2008 09:00

This is just one thing you can try. Right-click start, properties, customize, advanced tab, control panel, display as a link. It should show up in the start menu. Click Folder Options in Windows Explorer, view tab, scroll down to "ShowContol Panel in My Computer", tick the box.
 
It would be a good idea to scan for viruses and malware, spyware, etc. 


Message Edited by aps@sun on 01-17-2008 06:46 AM

dunedin

2.7K Posts

January 17th, 2008 11:00

Yes, that message usually means that some malware has put entries into the registry to stop you accessing Control Panel ( and maybe more XP functions)
 
You will have to go to the HijackThis forum here and post a log so the experts there can help you.
 
 
Read the red link at the top and then post your log on the forum with a description of your problem, plus the Model of Dell you have and the OS Version.

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