after newest "windows update" is installed on XP...

Message Edited by msgale on 08-25-2004 03:16 PM

Let it go man!  Last I checked this thread was for info to help people with this problem,  not to be belittled by the SP2 Nazi

(problems) angel821+unclejaqckss+Bad Dad=3            3 out of 5 had problems!

(no problems) sgtcasey+msgale(SP2 Nazi) = 2                 

                                                                            _____                           

                                                                          5

Message Edited by msgale on 08-25-2004 05:51 PM

All true.  My boss was the one who found the "3 out of 5" statistic on a message board she subscribes to.  End of that discussion.

I wouldn't have known what caused my BSOD thing if not for my 'fixit' guy having called about the problem HE had the previous Friday.  But, I was able to Google the error message wording and get help there, also.  It looked like about 12 messages on the board I got there with the same problem I had.  One just suggested calling Dell which I did.  They also had a Dimension which I have at home & at work.

My other issue is that it is extremely difficult to 'contact' Microsoft without paying someone money.  I did try to go through all the links and did email them but got a standard reply with directions to an article for reinstalling XP which I had done with the Dell guy on the phone already.  All's well here, now.

There are always a small percentage of users that have problems every time a new update is released and the larger the update, the higher the percentage.  Witness the inevitible flurry of complaints and hysteria that followed every, single upgrade to Internet Explorer.

Without exception, every user that I know personally and/or, have regular contact with that has installed SP2 has done so without so much as a hiccup.  My personal experience (tonight) could not have been better...from download (83.5MB) to completed install in no more than 20 minutes albeit, using broadband connection.  I took the time to carefully monitor the installation process and from doing so, it appears to me MS has done their homework with the installer.  It backs up the registry, confirms the functionality of the new files and creates a restore point automatically during the process.  After an initial lengthy boot while the install completes, it is incredibly snappy and quite simply, works as advertised.

For those on dial-up, it may be prudent to wait for the CD...especially, if you have a somewhat "iffy" connection.  For broadband users, based on personal experience and that of trusted friends and acquaintences, it's a no-brainer.

You receive a "Stop: c0000135" and "winsrv was not found" error message after you install Windows XP Service Pack 2

Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry

SYMPTOMS
After you install Microsoft Windows XP Service Pack 2 (SP2), your computer repeatedly restarts with the following Stop error:

A problem has been detected and Windows has been shut down to prevent damage to your computer...
Technical information:
STOP: c0000135 {Unable To Locate Component}
This application has failed to start because winsrv was not found. Re-installing the application may fix this problem.
Note Your computer may restart immediately if it is configured to automatically restart when a system failure occurs. To turn off this option so that your computer does not restart, press F8, use the arrow keys to select the Disable automatic restart on system failure option, and the press ENTER.

CAUSE
This problem may occur if the following conditions are true:
You installed T.V. Media (TvMedia.tvmbho) from Total Velocity Corporation.
You installed Windows XP SP2.
The T.V. Media Tvmbho.dll file may have problems interacting with Windows XP SP2. You may also experience other performance problems when you try to use Windows XP SP2 with T.V. Media.
RESOLUTION
To resolve this problem if you want to continue to use T.V. Media, contact Total Velocity for a T.V. Media update.

To resolve this problem if you do not want to continue to use T.V. Media, follow these steps:
Step 1: Use Recovery Console to remove Windows XP SP2
Remove Windows XP SP2 from your computer by using Recovery Console. For additional information, click the following article number to view the article in the Microsoft Knowledge Base, and then see the "Use Recovery Console" section:
875350 How to remove Windows XP Service Pack 2 from your computer

This article describes how to remove Microsoft Windows XP Service Pack 2 (SP2) from your computer.
MORE INFORMATION
Note You cannot remove Windows XP SP2 if you installed the service pack on a computer that already had Windows XP SP2 installed. The removal program will roll back to the version of Windows that existed before your installation. In this case, the program will roll back to the first installation of Windows XP SP2.

Use any one of the following methods to remove Microsoft Windows XP SP2 from your computer:
Use the Add or Remove Programs tool in Control Panel
Use the hidden $NtServicePackUninstall$ folder
Use the System Restore process
Use Recovery Console
Important We recommend that you use the following methods in the order that they are listed.
Use the Add or Remove Programs tool in Control Panel
Click Start, click Run, type appwiz.cpl in the Open box, and then click OK.
Click to select the Show Updates check box.
Click Windows XP Service Pack 2, and then click Remove.
Follow the instructions on the screen to remove Windows XP SP2.
Use the hidden $NtServicePackUninstall$ folder
Click Start, click Run, type c:\windows\$NtServicePackUninstall$\spuninst\spuninst.exe in the Open box, and then click OK.
When the Windows XP Service Pack 2 Removal Wizard starts, click Next.
Follow the instructions on the screen to remove Windows XP SP2.
Use the System Restore process
Click Start, click Run, type %SystemRoot%\System32\restore\rstrui.exe in the Open box, and then click OK.
Click Restore my computer to an earlier time, and then click Next.
Click the date that you installed Windows XP SP2, and then click Installed Window XP Service Pack 2 in the Restore Point box.
Click Next, and then follow the instructions on the screen to remove Windows XP SP2.
Use Recovery Console
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

If you cannot successfully remove Windows XP SP2 by using one of the previous methods, follow these steps:
Insert the Windows XP startup disk in your floppy disk drive or insert the Windows XP CD in the CD drive or in the DVD drive, and then restart your computer.

Note When you receive the following message, press a key to start your computer from the Windows XP CD:

Press any key to boot from CD

Note Your computer must be configured to start from the CD drive or the DVD drive. For more information about how to configure your computer to start from the CD drive or the DVD drive, see the documentation that came with your computer or contact the computer manufacturer.
When you receive the Welcome to Setup message, press R to start the Recovery Console.

NoteMultiple options will appear on the screen.
Select the Windows XP installation in question.

Note You must select a number before you press ENTER, or the computer will restart. Typically, only the 1: C:\Windows selection is available.
If you are prompted to type an administrator password, do so. If you do not know the administrator password, press ENTER. (Typically, the password is blank.)

Note You will not be able to continue if you do not have the administrator password.
At the command prompt, type cd $ntservicepackuninstall$\spuninst, and then press ENTER.

Note After you complete this step, you cannot stop the removal process.
At the command prompt, type batch spuninst.txt, and then press ENTER.

Note The Spuninstal.txt file appears. As the file scrolls down, you will see errors and files being copied. This is normal behavior.
After Windows XP SP2 is removed, type exit, and then press ENTER.
Restart your computer in Safe Mode. To do this, press F8 as the computer restarts.
Note After you restart, the system may lock up with a black screen. (Your mouse will work.) In this case, restart again by turning the computer off and then back on. The second restart will let you to log on.
When your computer restarts, Windows Explorer (Explorer.exe) does not run, and the Windows icons and the Start button are unavailable. To resolve this problem, follow these steps:
Press CTRL+ALT+DEL to start Task Manager.
Click File, and then click New Task (Run...).
In the Open box, type regedit, and then click OK.
Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RpcSs

On the right side of the viewing pane, right-click ObjectName, click Modify, type LocalSystem in the Value data box, and then click OK.
Restart your computer

Step 2: Manually remove T.V. Media
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To remove T.V. Media (TvMedia.tvmbho) manually, follow these steps:

Important Make sure that you follow the instructions very carefully and delete everything that is mentioned. Typically, the removal will fail if a single item is not deleted. If T.V. Media (TvMedia.tvmbho) remains on your computer after you complete the removal instructions, double-check by stepping through the instructions again.
Start your computer in Safe Mode.
Click Start, click Run, type regedit, and then click OK.
Locate the following registry subkeys. Delete TV Media entry for each subkey if the entry exists.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce
Locate and then delete the following registry subkeys if they exist:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{707E6F76-9FFB-4920-A976-EA101271BC25}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{707E6F76-9FFB-4920-A976-EA101271BC25}
Quit Registry Editor, and then restart your computer in Safe Mode.
Click Start, click Run, type appwiz.cpl, and then click OK.
Remove T.V. Media.
On your desktop, double-click My Computer.
Locate and then delete the TV Media folder. By default, this folder is located in the C:\Program Files folder.
Restart your computer.
Step 3: Reinstall Windows XP SP2
After you have removed T.V. Media, reinstall Windows XP SP2. To do this, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;windowsxpsp2

STATUS
Microsoft is researching this problem and will post more information in this article when the information becomes available.
MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
The information in this article applies to:
Microsoft Windows XP Home Edition Service Pack 2 (SP2)
Microsoft Windows XP Media Center Edition Service Pack 2 (SP2)
Microsoft Windows XP Professional Service Pack 2 (SP2)
Microsoft Windows XP Tablet PC Edition 2005

I have figured out how to fix the sp2 error "winsrv reinstall."  Its pretty simple just follow these steps:

1. put the os reinstall cd in ur cd-rom drive
2. turn ur computer off then back on
3. hit the f12 key when windows starts to load
4. select 4 then enter
5. when the "Welcome to Setup" screen comes press "r" once
6. when the ms-dos screen pops up press 1 then enter
7. command prompt will appear then type: cd $ntservicepackuninstall$\spuninst
8. press enter
9. another command prompt type: batch spuninst.txt
10. press enter
11. when command prompt appears type exit then press enter
12. press f12 when windows starts to load
13. press 4 then enter
14. when u reach the "Welcome to Setup" screen again press enter
15. then press "r" to run a recovery

ALthough you fix may very well work.  I would never use it the way it is written since your describetion of the process does insipre confidence.  What it should look like is as follows:

3. hit the f12 key when windows starts to load
4. first tell what is on the screen and which entry to select, there by allowing the user to make sure he/she is answering the correct question with the correct answer.