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Reset VxRail V470F node to default factory configuration
Hi,
Could someone share or point me to the step-by-step instructions on how to reset a VxRail V470F node to the factory configuration? For what is worth, I can't find those on Solve Desktop (as many people on the forums have suggested). I know there's a reset.py script, where can it be downloaded?
Thanks all,
Pablo
giadarola
60 Posts
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April 30th, 2018 09:00
Are you a Dell|EMC employee or service enabled partner?
If so, the procedure is in SolVe. If you are a customer, this activity is not customer executable. As for the reset.py, you never use that on a VxRail running on Poweredge. In addition, the reset.py is not supported for use on systems that have been upgraded and support for reset is being deprecated.
HTH
Gary
DELL-Naoyuki K
4 Operator
4 Operator
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1.8K Posts
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April 30th, 2018 17:00
In Solve, i wonder that reset.py script is only supported for Quanta model.
but it does possibly work out for Dell model.
I think it doesn't hurt to try, don't you?
Mich
86 Posts
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April 30th, 2018 18:00
Please do not use a script designed for Quanta on a DELL server. It will only cause you problems if it even starts to run.
Regards, Michel.
pablo_ottawa
2 Posts
1
May 2nd, 2018 05:00
OK folks I got it loud and clear . I am not using the script.
@giadarola
I don't understand why that activity would not be customer executable. We need to be able to troubleshoot our own nodes, and Dell needs to understand that.
Just in case it is of any use to someone else, here's the procedure:
Restart the server
Boot to BOOT Manager by pressing F11
Choose One time Boot Option
Choose IDSDM from the SD card
The RASR application will load
Press 1 to reset to factory settings
Press Y to agree
The application will reinitialize the system and will take about 10 minutes
Press N to skip returning to the main menu
Press Y to reboot the machine and complete the installation
During the ESXi installation, the system will warn you about not having an IP from the DHCP server
Press ENTER to accept that the system doesn’t have a DHCP address
Press ENTER when told about the 60 day Evaluation License
Pablo Pedrocca, B.Sc., M.Sc.
VCP, MCSE, CCNA
Senior Partner
ppedrocca@hubspoke.ca
Hubspoke Inc.
giadarola
60 Posts
0
May 2nd, 2018 06:00
It is an EMC Restricted procedure and should not be shared publicly.
Kindly remove the steps from this post as this is a restricted procedure and not to be shared outside of SolVe access.
emc_troy
142 Posts
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May 2nd, 2018 06:00
Hi Pablo,
The procedure is simple but if executed without proper planing it can lead to disaster.
We are simply trying to prevent "unhappy customer".
If you know what you are doing and not willing to blame the vendor for the consequences, go ahead and do it.
nicknameyo
3 Posts
0
May 14th, 2018 01:00
Hi team,
So I need step by step how to reset a VxRail E560 node to the factory configuration too?
BRs,
Yohan