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Failed to query host x.x.x.x information, provide correct host IP address and make sure VxRail Manager can connect to the host.
When i did manual add vxrail nodes from vxrail manager setup . This issue appeared. "Failed to query host x.x.x.x information, provide correct host IP address and make sure VxRail Manager can connect to the host."
vxrail manager can ping to those vxrail nodes .
Could you please give any suggestions ? Thank you everyone.
DELL-Sam L
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November 10th, 2023 15:16
Hello kksmm01,
You are going to want to open a case for this issue.
kksmm01
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November 10th, 2023 17:58
kksmm01
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November 10th, 2023 17:59
@Dell_Sam_L I'm going to try before to open a case.
kksmm01
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November 10th, 2023 18:22
i have total 4 vxrail nodes. When i did put the all 4 nodes manually in "Add Hosts", the primary node have issue like that "Failed to query host x.x.x.x information, provide correct host IP address and make sure VxRail Manager can connect to the host." and vxrail manager discovered non primary nodes at this time.
Lmarrero1
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July 10th, 2024 20:20
@kksmm01 Was this ever solved? - Getting same issue.
DELL-Josh Cr
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July 10th, 2024 20:35
Hi,
Thanks for your question.
Can you make sure that the network cables for that node are connected? If they are and it is still not working you will need to call phone support.
Let us know if you have any additional questions.