Agreed - many of the articles in the master KB for VxRAIL are employee only. I did find the one above accessible to me (partner) so if you are a partner I would imagine it is accessible. From a customer perspective, I believe even more are likely locked down but don't have an answer to why they are locked down.
Be sure to upgrade LogInsight to version 4.5.0 - It is really a very nice tool that goes largely unused on VxRail. LogInsight comes with VxRail, why not use it & upgrade it?
tonyhess
5 Posts
0
August 15th, 2017 07:00
Why are none of these articles customer accessible. I am sick of having to open tickets and wait days to do extremely simple tasks.
echolaughmk
2 Intern
•
522 Posts
0
August 16th, 2017 05:00
Agreed - many of the articles in the master KB for VxRAIL are employee only. I did find the one above accessible to me (partner) so if you are a partner I would imagine it is accessible. From a customer perspective, I believe even more are likely locked down but don't have an answer to why they are locked down.
echolaughmk
2 Intern
•
522 Posts
0
August 16th, 2017 05:00
Also - I can confirm the KB article does work after the fact pretty smoothly, so I did my own sanity check as the answer here
jjgunn
4 Posts
0
August 23rd, 2017 10:00
Be sure to upgrade LogInsight to version 4.5.0 - It is really a very nice tool that goes largely unused on VxRail. LogInsight comes with VxRail, why not use it & upgrade it?