VPLEX VASA Provider appliance fails to start webservice

I downloaded the latest VPLEX VASA Appliance OVA with the intention of adding our Metro clusters (5.3) to vCenter

This is version VPlex-5.5.1.00.00.05-vasa.ova released on 4 jan 2016

I followed the procedure outlined in Solve Desktop tool. (which is written for the 5.0 version in mind, btw)

I installed it and registered both VPLEX clusters to it.

But when I try to add the provider to vCenter, I get the following error:

"A problem was encountered while registering the provider"

vCenter Logs show that it starts the registration ok, but then when it tries to retrieve any data from it, it gets a 404 response back.

2016-01-13 16:05:31,814 [pool-7-thread-7] DEBUG opId=953DBC0C-0000000F com.vmware.vim.sms.provider.vasa.VersionHandler - [populateProviderVersionAndServiceLocation] Could not find supported VASA version information. Provider could be a VASA 1.0 provider. Using input url as service location https:// :8443/vasa/services/vasaService

2016-01-13 16:05:31,814 [pool-7-thread-7] INFO  opId=953DBC0C-0000000F com.vmware.vim.sms.provider.vasa.VasaProviderImpl - [setup] Connecting to Provider Service URL : https:// :8443/vasa/services/vasaService

2016-01-13 16:05:31,814 [pool-7-thread-7] DEBUG opId=953DBC0C-0000000F com.vmware.vim.sms.provider.vasa.VasaProviderImpl - [initServices] Initializing services for provider with url -https:// :8443/vasa/services/vasaService

2016-01-13 16:05:31,848 [pool-7-thread-7] INFO  opId=953DBC0C-0000000F org.apache.axis2.transport.http.HTTPSender - Unable to sendViaPost to url[https:// :8443/vasa/services/vasaService]

org.apache.axis2.AxisFault: Transport error: 404 Error: Not Found

I checked the URL and indeed, the page gives back no data at all:

On the Vasa Provider appliance, if I check the log

/opt/emc/vplex/vasa/apache-tomcat-8.0.12/logs/localhost.2016-01-13.log , I can see that Catalina is thowing 2 exceptions constantly.

13-Jan-2016 15:55:49.707 SEVERE [http-nio-8443-exec-2] org.apache.catalina.core.ApplicationContext.log StandardWrapper.Throwable

java.lang.AbstractMethodError: org.apache.axiom.om.impl.llom.OMAttributeImpl.setAttributeType(Ljava/lang/String;)V

        at org.apache.axiom.om.impl.builder.StAXBuilder.processAttributes(StAXBuilder.java:230)

        at org.apache.axiom.om.impl.builder.StAXOMBuilder.populateOMElement(StAXOMBuilder.java:396)

        at org.apache.axiom.om.impl.builder.StAXOMBuilder.createOMElement(StAXOMBuilder.java:425)

        at org.apache.axiom.om.impl.builder.StAXOMBuilder.createNextOMElement(StAXOMBuilder.java:282)

        at org.apache.axiom.om.impl.builder.StAXOMBuilder.next(StAXOMBuilder.java:207)

        at org.apache.axiom.om.impl.llom.OMDocumentImpl.getOMDocumentElement(OMDocumentImpl.java:132)

        at org.apache.axiom.om.impl.builder.StAXOMBuilder.getDocumentElement(StAXOMBuilder.java:502)

        at org.apache.axis2.util.XMLUtils.toOM(XMLUtils.java:602)

        at org.apache.axis2.util.XMLUtils.toOM(XMLUtils.java:581)

        at org.apache.axis2.deployment.DescriptionBuilder.buildOM(DescriptionBuilder.java:97)

        at org.apache.axis2.deployment.AxisConfigBuilder.populateConfig(AxisConfigBuilder.java:88)

        at org.apache.axis2.deployment.DeploymentEngine.populateAxisConfiguration(DeploymentEngine.java:703)

        at org.apache.axis2.deployment.WarBasedAxisConfigurator. (WarBasedAxisConfigurator.java:157)

        at org.apache.axis2.transport.http.AxisServlet.initConfigContext(AxisServlet.java:525)

        at org.apache.axis2.transport.http.AxisServlet.init(AxisServlet.java:443)

        at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1241)

        at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1154)

        at org.apache.catalina.core.StandardWrapper.allocate(StandardWrapper.java:827)

        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:135)

        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106)

        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:616)

        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:142)

        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)

        at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:610)

        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)

        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:534)

        at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1081)

        at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:658)

        at org.apache.coyote.http11.Http11NioProtocol$Http11ConnectionHandler.process(Http11NioProtocol.java:222)

        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1566)

        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1523)

        at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

        at java.lang.Thread.run(Unknown Source)

13-Jan-2016 15:55:49.708 SEVERE [http-nio-8443-exec-2] org.apache.catalina.core.StandardWrapperValve.invoke Allocate exception for servlet AxisServlet

java.lang.AbstractMethodError: org.apache.axiom.om.impl.llom.OMAttributeImpl.setAttributeType(Ljava/lang/String;)V

        at org.apache.axiom.om.impl.builder.StAXBuilder.processAttributes(StAXBuilder.java:230)

        at org.apache.axiom.om.impl.builder.StAXOMBuilder.populateOMElement(StAXOMBuilder.java:396)

        at org.apache.axiom.om.impl.builder.StAXOMBuilder.createOMElement(StAXOMBuilder.java:425)

        at org.apache.axiom.om.impl.builder.StAXOMBuilder.createNextOMElement(StAXOMBuilder.java:282)

        at org.apache.axiom.om.impl.builder.StAXOMBuilder.next(StAXOMBuilder.java:207)

        at org.apache.axiom.om.impl.llom.OMDocumentImpl.getOMDocumentElement(OMDocumentImpl.java:132)

        at org.apache.axiom.om.impl.builder.StAXOMBuilder.getDocumentElement(StAXOMBuilder.java:502)

        at org.apache.axis2.util.XMLUtils.toOM(XMLUtils.java:602)

        at org.apache.axis2.util.XMLUtils.toOM(XMLUtils.java:581)

        at org.apache.axis2.deployment.DescriptionBuilder.buildOM(DescriptionBuilder.java:97)

        at org.apache.axis2.deployment.AxisConfigBuilder.populateConfig(AxisConfigBuilder.java:88)

        at org.apache.axis2.deployment.DeploymentEngine.populateAxisConfiguration(DeploymentEngine.java:703)

        at org.apache.axis2.deployment.WarBasedAxisConfigurator. (WarBasedAxisConfigurator.java:157)

        at org.apache.axis2.transport.http.AxisServlet.initConfigContext(AxisServlet.java:525)

        at org.apache.axis2.transport.http.AxisServlet.init(AxisServlet.java:443)

        at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1241)

        at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1154)

        at org.apache.catalina.core.StandardWrapper.allocate(StandardWrapper.java:827)

        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:135)

        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106)

        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:616)

        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:142)

        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)

        at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:610)

        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)

        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:534)

        at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1081)

        at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:658)

        at org.apache.coyote.http11.Http11NioProtocol$Http11ConnectionHandler.process(Http11NioProtocol.java:222)

        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1566)

        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1523)

        at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

        at java.lang.Thread.run(Unknown Source)

The logfile for the Apache-Axis2 app (vasa) shows the following every time Tomcat is started:

/opt/emc/vplex/vasa/apache-tomcat-8.0.12/webapps/vasa/log/vplexVasa.log

01/13/2016  16:13:52  INFO   WarBasedAxisConfigurator  Could not find axis2.xml, loading default org/apache/axis2/deployment/axis2_default.xml from classpath

The catalina.out log does seem to indicate the app is starting normally though:

13-Jan-2016 16:35:16.237 INFO [main] org.apache.catalina.core.AprLifecycleListener.init The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path:  /usr/java/packages/lib/amd64:/usr/lib64:/lib64:/lib:/usr/lib

13-Jan-2016 16:35:16.636 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8080"]

13-Jan-2016 16:35:16.656 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read

13-Jan-2016 16:35:16.665 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["ajp-nio-8009"]

13-Jan-2016 16:35:16.667 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read

13-Jan-2016 16:35:16.675 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8443"]

13-Jan-2016 16:35:17.020 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read

13-Jan-2016 16:35:17.024 INFO [main] org.apache.catalina.startup.Catalina.load Initialization processed in 1271 ms

13-Jan-2016 16:35:17.053 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service Catalina

13-Jan-2016 16:35:17.057 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet Engine: Apache Tomcat/8.0.12

13-Jan-2016 16:35:17.092 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deploying web application archive /opt/emc/vplex/vasa/apache-tomcat-8.0.12/webapps/vasa.war

13-Jan-2016 16:35:21.628 INFO [localhost-startStop-1] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that  were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.

13-Jan-2016 16:35:21.927 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deployment of web application archive /opt/emc/vplex/vasa/apache-tomcat-8.0.12/webapps/vasa.war has finished in 4,835 ms

13-Jan-2016 16:35:21.928 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory /opt/emc/vplex/vasa/apache-tomcat-8.0.12/webapps/host-manager

13-Jan-2016 16:35:21.972 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deployment of web application directory /opt/emc/vplex/vasa/apache-tomcat-8.0.12/webapps/host-manager has finished in 44  ms

13-Jan-2016 16:35:21.972 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory /opt/emc/vplex/vasa/apache-tomcat-8.0.12/webapps/examples

13-Jan-2016 16:35:22.292 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deployment of web application directory /opt/emc/vplex/vasa/apache-tomcat-8.0.12/webapps/examples has finished in 320 ms

13-Jan-2016 16:35:22.297 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory /opt/emc/vplex/vasa/apache-tomcat-8.0.12/webapps/ROOT

13-Jan-2016 16:35:22.325 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deployment of web application directory /opt/emc/vplex/vasa/apache-tomcat-8.0.12/webapps/ROOT has finished in 28 ms

13-Jan-2016 16:35:22.325 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory /opt/emc/vplex/vasa/apache-tomcat-8.0.12/webapps/docs

13-Jan-2016 16:35:22.363 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deployment of web application directory /opt/emc/vplex/vasa/apache-tomcat-8.0.12/webapps/docs has finished in 37 ms

13-Jan-2016 16:35:22.364 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory /opt/emc/vplex/vasa/apache-tomcat-8.0.12/webapps/manager

13-Jan-2016 16:35:22.424 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deployment of web application directory /opt/emc/vplex/vasa/apache-tomcat-8.0.12/webapps/manager has finished in 60 ms

13-Jan-2016 16:35:22.429 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8080"]

13-Jan-2016 16:35:22.437 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["ajp-nio-8009"]

13-Jan-2016 16:35:22.445 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8443"]

13-Jan-2016 16:35:22.449 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 5424 ms

Anyone have any ideas?

vplex version:

Product Version: 5.3.0.02.00.05

Product Type: Metro

WAN Connectivity Type: FC

Hardware Type: VS2

Cluster Size: 1 engines