my laptop is not turning on

Hi I have bought a new Dell laptop and its not turning on, sorry i am totally new to computers as i am a farmer.

my laptop model is

DELL Vostro 15 3520 Laptop - Alder Lake - 12th Gen Core i3 Processor 8-GB to 32GB 512-GB to 2-TB SSD, Intel Integrated Graphics

Responses(3)

DC

DELL-Cares auto response

Community Manager

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521 Posts

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November 3rd, 2024 19:54

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.

ejn63

10 Elder

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25.9K Posts

0

November 3rd, 2024 23:27

Since this system is about 2.5 years old at this point, you're best off contacting the seller for refund or replacement.

K

kingsteven

1 Rookie

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2 Posts

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November 4th, 2024 11:40

Thanks ejn63, for your reply. I asked the vendor for warranty he is not answering my phone or messages. Im clueless at this point.

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