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August 4th, 2022 13:00

GeForce MX330 not recognized after system waken up from sleep

Hi, and appreciate your help on this annoying issue.

Recently I have had an issue resuming work on applications like Photoshop and Sketchup when my System wakes up from sleep, and believe it is affecting all application that requires the Geforce GPU.  So when this happens I have to restart my laptop, then everything works fine until the computer goes to sleep... 

I have completely uninstalled the Geforce driver and reinstalled the latest but the issue is still the same 

Display Driver Uninstaller:

Nvidia drivers 

happy to provide any information ......

Screenshot 2022-08-04 224830.jpgScreenshot 2022-08-04 225000.jpg

2 Posts

August 4th, 2022 13:00

Adding system information 

OS Name Microsoft Windows 10 Pro
Version 10.0.19044 Build 19044

System Model Vostro 5402

Processor 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz, 1690 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Dell Inc. 1.15.0, 6/8/2022

[Display]

Name Intel(R) Iris(R) Xe Graphics
Adapter Type Intel(R) Iris(R) Xe Graphics Family, Intel Corporation compatible
Driver Version 27.20.100.9749

Name NVIDIA GeForce MX330
Adapter Type NVIDIA GeForce MX330, NVIDIA compatible
Adapter RAM (2,147,483,648) bytes
Driver Version 31.0.15.1659

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