4 Posts
0
5674
Vostro 3471 not recognizing an M.2 SSD
Hello, all. I have a Dell Vostro 3471 that I purchased earlier this year. I decided to try and replace the spinny hard drive with an SSD. I purchased a brand new WD Blue SN570 NVMe Internal SSD (M.2 form factor.)
My machine isn't seeing it in the BIOS. Dell just replaced the motherboard, on the assumption that it is defective, however that did not resolve the problem. Any ideas?
JOcean
7 Technologist
7 Technologist
•
12.2K Posts
1
December 20th, 2021 14:00
I am surprised that the MB was replaced. Your MB does not support NVMe SSD only SATA. The specs are listed here. You will have to return that SSD and purchase a SATA M.2 SSD instead.
redxps630
7 Technologist
7 Technologist
•
11K Posts
1
December 20th, 2021 14:00
JOcean is correct.
if you look at 3471 motherboard M.2 it says M.2 SATA 1.
PS
This is what an M.2 drive with a SATA connection looks like:
And this is what an M.2 drive with NVMe connection looks like:
Jeooo
1 Message
0
December 29th, 2023 17:26
@JOcean I purchased NVMe SSD for Vostro 3471 and PCIs adaptor to connect the SSD the Device is connected and storage is showing in my computer and I cloned the c drive now how to make this as boot device
JOcean
7 Technologist
7 Technologist
•
12.2K Posts
0
December 29th, 2023 19:52
One important step you have to do. Once you clone the drive, shut down the system and remove the old drive. Then reboot the system with the new drive only installed. If everything looks good then shutdown the system and reinstall the old drive and reboot. At that point the new drive should be the boot drive.