Help - CPU Usage 100% almost all the time

Question

I suspect my laptop has a spyware due to excessive popups and computer being super slow while browsing in IE.   Have tried many anti virus and anti spyware products but none has fixed the problem.   CPU hits 100% usage when I try to load any web page.   Here' my hijack log file.   Thanks in advance.   Logfile of HijackThis v1.99.1 Scan saved at 8:33:40 PM, on 8/24/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.EXE C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe C:\WINDOWS\system32\dllhost.exe C:\Program Files\Symantec AntiVirus\DefWatch.exe C:\WINDOWS\system32\DVDRAMSV.exe C:\WINDOWS\system32\svchost.exe c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe C:\Program Files\Symantec AntiVirus\Rtvscan.exe C:\WINDOWS\Explorer.EXE C:\Program Files\TOSHIBA\Power Management\CePMTray.exe C:\WINDOWS\AGRSMMSG.exe C:\Program Files\Apoint2K\Apoint.exe C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe C:\Program Files\TOSHIBA\TouchPad\TPTray.exe C:	oshiba\ivp\ism\ivpsvmgr.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\PROGRA~1\SYMANT~2\VPTray.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\Program Files\TOSHIBA\TOSCDSPD	oscdspd.exe C:\Program Files\Apoint2K\Apntex.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\system32\RAMASST.exe C:\WINDOWS\system32	askmgr.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\hijak\HijackThis.exe C:\WINDOWS\system32\NOTEPAD.EXE R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshibadirect.com/ R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: ATLDistrib Object - {2353FCBC-012D-487B-8BF3-865C0929FBEB} - C:\WINDOWS\system32\pmkhi.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla	fswshx.dll O2 - BHO: (no name) - {BDF90A20-C0DA-4FAE-95A2-AAA4D4D32B08} - C:\WINDOWS\system32\vtutu.dll (file missing) O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [Notebook Maximizer] C:\Program Files\Notebook Maximizer\maximizer_startup.exe O4 - HKLM\..\Run: [ACU] 'C:\Program Files\Atheros\ACU.exe' -nogui O4 - HKLM\..\Run: [Pinger] c:	oshiba\ivp\ism\pinger.exe /run O4 - HKLM\..\Run: [IVPServiceMgr] C:	oshiba\ivp\ism\ivpsvmgr.exe O4 - HKLM\..\Run: [iTunesHelper] 'C:\Program Files\iTunes\iTunesHelper.exe' O4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottime O4 - HKLM\..\Run: [ccApp] 'C:\Program Files\Common Files\Symantec Shared\ccApp.exe' O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD	oscdspd.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZCxdm481YYUS O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com O15 - Trusted Zone: http://locator.cdn.imageservr.com O15 - Trusted Zone: http://scanner.sysprotect.com O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll O20 - Winlogon Notify: pmkhi - C:\WINDOWS\system32\pmkhi.dll O20 - Winlogon Notify: vtutu - vtutu.dll (file missing) O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing) O20 - Winlogon Notify: xrqhjrxu - C:\WINDOWS\SYSTEM32\xrqhjrxu.dll O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

hary uk · Answer

Hi Hoss1,
You do have some nasties in there, and you need to post your log on the Hijack Forum so

the experts can advise.

Beware of clicking links in unwanted emails.

http://forums.us.dell.com/supportforums/board?board.id=si_hijack

rockyl84 · Answer

it could be a possible spyware or adware. they tend to get the processor mad. scan and download this free software antispyware and adware remover. let me know if it makes a difference

download it here

Message Edited by rockyl84 on 09-02-200608:30 AM

zbestwun2001 · Answer

Please follow hary uk's instructions. Steve

Virus & Spyware

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