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July 13th, 2017 02:00

ViPR SRM alert configuration

Good day,

Im running ViPR SRM 3.7, im trying to lessen the number of email alerts that we are receiving because after enabling Alert notification email notification we got tons of email alerts.

Even if i have already disabled all options under EMC VNX Alert definitions we're still getting a lot of email alerts.

Alert notification definition for sending SNMP traps is still not configured.

Tried also checking Explorer --> Storage --> Storage systems --> < our VNX machine >, but no option for alert under category

Can somebody help me on how to proceed on this?

Thank you

15 Posts

July 13th, 2017 09:00

Hi Zerocollit,

If you only need Severity 1 and 2 alerts then you could make a copy of the OOB alert and remove the other two severities from the email alert notification. Disable the original alert so you have it for reference and then enable the newly copied email alert showing only the two Severity levels (1,2) and see if that drops the email notifications you receive.

17 Posts

July 13th, 2017 20:00

Hi Wanda,

Thanks for the reply. Here's what i have done so far


Already tried the following

- Disabled all alerts under Alert definitions --> EMC M&R Health

- Disabled all alerts under Alert definitions --> EMC VNX Alert definitions

but i'm still getting email alerts on

Device Type: FileServer

Severity: 3

Source: VNXFile-Collector-GenericEvent

where should i look further to enable/disable alerts

Thank you

141 Posts

July 14th, 2017 05:00

Hi Zerocollit,

That Sounds like that maybe from the Alert Consolidation Email Notification, it basically forwards any event that is Severity 1 to 3, try disabling to make sure that its the culprit; if so you can always edit it to remove severity 3 events.

Regards,

Isaka

17 Posts

July 20th, 2017 19:00

Thanks Isaka,

Will give it a look. Just upgraded our install to 4.0.1, still figuring out the new UI

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