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February 26th, 2018 03:00

Vipr SRM admin GUI Account

Does anyone know if there is a way that the admin account used to log into the Vipr SRM front-end GUI can be re-enabled if it has been disabled?

For the record I am able to log into the Front-end and back-end via SSH as root user.  Is there any way that the admin account used to log into the Front-end GUI can be re-enabled via SSH command line and if so what are the steps?

Thanks in advance for any help!!!

141 Posts

February 26th, 2018 07:00

Hi JamesMcC,

Looking at the UI i dont see any options to disable the default Admin account, are you sure that it wasn't deleted ?

In any case it can be re-enable or re-created, this might have to do this in the mysql db. You should open a service request with support to assist.

regards,

Isaka

2 Posts

February 26th, 2018 08:00

Hi James,

If the admin account has been deleted, check out KB 000494018 for procedures to recreate it.

Best regard,

Kevin

3 Posts

February 26th, 2018 09:00

Hi Kevin,

thanks for a link to the KB article.  The Front and Back-end servers are SUSE Linux Enterprise, not Windows.  Would you know how to create the admin account via SUSE Linux?

141 Posts

February 27th, 2018 06:00

Hi JamesMcC

I have updated the article for linux and clarified the syntax.

regards,

Isaka

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