SRM install failed with "javax.net.ssl.sslhandshakeexception: remote host closed connection during handshake"

Hi FanJun ,

That error looks like a certificate issue, which is pretty odd to see during the install process since SRM has built-in certificates in the installer, it could also be an issue with the Web-Server Gateway.

Would you be able to post the full error message ?

Regards

Isaka

thanks for reply, here is the log.

======================================================

Creating resources for APG-DB-dggpsrmbe200001-1

Attempting to create dba/APG-DB-dggpsrmbe200001-1 resource.

1. com.sun.xml.internal.ws.client.ClientTransportException: HTTP transport error: javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake

at com.sun.xml.internal.ws.transport.http.client.HttpClientTransport.getOutput(HttpClientTransport.java:117)

at com.sun.xml.internal.ws.transport.http.client.HttpTransportPipe.process(HttpTransportPipe.java:208)

at com.sun.xml.internal.ws.transport.http.client.HttpTransportPipe.processRequest(HttpTransportPipe.java:130)

at com.sun.xml.internal.ws.transport.DeferredTransportPipe.processRequest(DeferredTransportPipe.java:124)

at com.sun.xml.internal.ws.api.pipe.Fiber.__doRun(Fiber.java:1121)

at com.sun.xml.internal.ws.api.pipe.Fiber._doRun(Fiber.java:1035)

at com.sun.xml.internal.ws.api.pipe.Fiber.doRun(Fiber.java:1004)

at com.sun.xml.internal.ws.api.pipe.Fiber.runSync(Fiber.java:862)

at com.sun.xml.internal.ws.client.Stub.process(Stub.java:448)

at com.sun.xml.internal.ws.client.sei.SEIStub.doProcess(SEIStub.java:178)

at com.sun.xml.internal.ws.client.sei.SyncMethodHandler.invoke(SyncMethodHandler.java:93)

at com.sun.xml.internal.ws.client.sei.SyncMethodHandler.invoke(SyncMethodHandler.java:77)

at com.sun.xml.internal.ws.client.sei.SEIStub.invoke(SEIStub.java:147)

at com.sun.proxy.$Proxy40.createResource(Unknown Source)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at com.watch4net.apg.master.accessor.cli.AdminCLI.main(AdminCLI.java:490)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at com.watch4net.component.loader.util.ComponentLauncher.invoke(ComponentLauncher.java:108)

at com.watch4net.component.loader.util.ComponentLauncher.main(ComponentLauncher.java:49)

Caused by: javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake

at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1002)

at sun.security.ssl.SSLSocketImpl.waitForClose(SSLSocketImpl.java:1779)

at sun.security.ssl.HandshakeOutStream.flush(HandshakeOutStream.java:124)

at sun.security.ssl.Handshaker.sendChangeCipherSpec(Handshaker.java:1130)

at sun.security.ssl.ClientHandshaker.sendChangeCipherAndFinish(ClientHandshaker.java:1216)

at sun.security.ssl.ClientHandshaker.serverHelloDone(ClientHandshaker.java:1128)

at sun.security.ssl.ClientHandshaker.processMessage(ClientHandshaker.java:348)

at sun.security.ssl.Handshaker.processLoop(Handshaker.java:1026)

at sun.security.ssl.Handshaker.process_record(Handshaker.java:961)

at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1072)

at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1385)

at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1413)

at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1397)

at sun.net.www.protocol.https.HttpsClient.afterConnect(HttpsClient.java:559)

at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:185)

at sun.net.www.protocol.http.HttpURLConnection.getOutputStream0(HttpURLConnection.java:1316)

at sun.net.www.protocol.http.HttpURLConnection.getOutputStream(HttpURLConnection.java:1291)

at sun.net.www.protocol.https.HttpsURLConnectionImpl.getOutputStream(HttpsURLConnectionImpl.java:250)

at com.sun.xml.internal.ws.transport.http.client.HttpClientTransport.getOutput(HttpClientTransport.java:104)

... 24 more

Caused by: java.io.EOFException: SSL peer shut down incorrectly

at sun.security.ssl.InputRecord.read(InputRecord.java:505)

at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:983)

... 42 more

Attempt 1 to create 'dba/APG-DB-dggpsrmbe200001-1' failed, will try again in 2 minutes

Hi FanJun,

Looks like something is failing when trying to connect to one of the additional backend, is dggpsrmbe200001 reachable from the frontend ?

Have you tried restarting services on dggpsrmbe200001 ?

reagrds,

Isaka