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error making a volume with recoverpoint
Hello
we are getting an error
| Jan 10th 2018, 9:25:53 AM | ERROR | Error 12000: Message: Message: Message: Operation failed due to the following error: Internal Error : {"message":"obj_not_found","error_code":400} Description: Creating mask NY10PROD_588 (urn:storageos:ExportMask:101078cc-d766-46b9-97d5-21535a06da18:vdc1) Description: Creating export (urn:storageos:ExportGroup:9f495ba6-80a3-4878-a26f-02388ab279f3:vdc1) on storage array XTREMIO+FNM00161200588 Description: Create export group orchestration subtask for RP CG |
com.emc.vipr.client.exceptions.ServiceErrorException: Error 12000: Message: Message: Message: Operation failed due to the following error: Internal Error : {"message":"obj_not_found","error_code":400} Description: Creating mask NY10PROD_588 (urn:storageos:ExportMask:101078cc-d766-46b9-97d5-21535a06da18:vdc1) Description: Creating export (urn:storageos:ExportGroup:9f495ba6-80a3-4878-a26f-02388ab279f3:vdc1) on storage array XTREMIO+FNM00161200588 Description: Create export group orchestration subtask for RP CG at com.emc.vipr.client.core.impl.TaskUtil.checkForErrors(TaskUtil.java:101) at com.emc.vipr.client.Tasks.waitFor(Tasks.java:129) at com.emc.sa.service.vipr.tasks.LongRunningTasks.executeTask(LongRunningTasks.java:47) at com.emc.sa.service.vipr.tasks.LongRunningTasks.executeTask(LongRunningTasks.java:11) at com.emc.sa.engine.ExecutionUtils.execute(ExecutionUtils.java:92) at com.emc.sa.engine.ExecutionUtils.execute(ExecutionUtils.java:83) at com.emc.sa.service.vipr.ViPRExecutionUtils.execute(ViPRExecutionUtils.java:41) at com.emc.sa.service.vipr.block.BlockStorageUtils.createMultipleVolumes(BlockStorageUtils.java:448) at com.emc.sa.service.vmware.block.CreateVolumeAndVmfsDatastoreService.execute(CreateVolumeAndVmfsDatastoreService.java:112) at com.emc.sa.engine.ExecutionEngineImpl.execute(ExecutionEngineImpl.java:191) at com.emc.sa.engine.ExecutionEngineImpl.runService(ExecutionEngineImpl.java:129) at com.emc.sa.engine.ExecutionEngineImpl.executeOrder(ExecutionEngineImpl.java:72) at com.emc.sa.engine.ExecutionEngineDispatcher.processOrder(ExecutionEngineDispatcher.java:50) at com.emc.sa.engine.ExecutionEngineDispatcher$Consumer.consumeItem(ExecutionEngineDispatcher.java:91) at com.emc.sa.engine.ExecutionEngineDispatcher$Consumer.consumeItem(ExecutionEngineDispatcher.java:85) at com.emc.storageos.coordinator.client.service.impl.DistributedQueueConsumer$1.run(DistributedQueueConsumer.java:80) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745)
Andrew291
92 Posts
0
January 10th, 2018 13:00
It would probably be best to open a case with support so they can look at the logs in detail. You aren't using RP 5.x are you?
FoolInTheRain
123 Posts
0
January 11th, 2018 06:00
Vipr Controller versions 3.0.0.x thru 3.6.1.x (latest version) do not support RP 5.x.
At this time, Vipr Controller only supports RP versions 4.1.1.x, 4.1.2.x, 4.1.3.x, 4.4.1.x
Since it's not supported, I would NOT open an SR at this time.
I understand that RP 5.x may be supported in a future version of Vipr Controller, but there is no date/version info for me to share.
deisenbacher-pw
4 Posts
0
February 6th, 2018 10:00
Doing this with RP 4.1.2
XIO - RP - XIO
Error 12000: Message: Message: Message: Operation failed due to the following error: Internal Error : {"message":"obj_not_found","error_code":400} Description: Creating mask London_053 (urn:storageos:ExportMask:f0b93706-6160-439a-acc4-5c040a27de65:vdc1) Description: Creating export (urn:storageos:ExportGroup:5d65042a-cebb-408d-a9d0-c2382bbdea8d:vdc1) on storage array XTREMIO+CKM00151102053 Description: Create export group orchestration subtask for RP CG
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