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1555
Clearing Alerts in ViPR SRM
Good day,
Question on clearing durable alerts in ViPR SRM, A critical alert showed in our ViPR SRM (link down) about a port when we were doing an activity but even if the port is already up and the alert is already acknowledged, the alert is still active and showing up in our dashboard.
Alert came from one of the default SNMP traps, its already 3 days after the port was down the alert is still there.
Where should i check or how do i proceed with clearing up the alert? already tried to force close it but to no avail
Thank you
fredde1
120 Posts
1
July 27th, 2017 11:00
Hi Zerocoolit:
A durable event should cleared by a clearing event baclk to SRM
Not sure what the exact alert you are mentioning, though
You could try to acknowledge the alert and then do a force clear. You will need admin rights to do so.
Take a look at page 20 of the SRM 4.1 Alerting guide for more information.
Hope this helps
Tim
acmorales
17 Posts
0
August 15th, 2017 23:00
Thanks Tim