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15317
Unity VSA licence
Hi - last week was struggling to download the OVA and was receiving file not found. This now appears to be working, however, when trying to download the license I receive "Not connected, verify network" message.
Is there something I have over looked here?
URL: https://www.delltechnologies.com/en-us/auth/elmeval.htm
Thanks
DELL-Josh Cr
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November 9th, 2020 14:00
I unfortunately don’t. I have done a second escalation to try and get it fixed.
DELL-Josh Cr
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November 2nd, 2020 12:00
Hi dj404,
Is it on the website where you are receiving the error after entering the UUID?
dj404
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November 2nd, 2020 13:00
Thanks Josh - yes on the website, on clicking submit:
DELL-Josh Cr
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November 2nd, 2020 13:00
Can you try a different browser?
dj404
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November 2nd, 2020 14:00
Unfortunately the same result, have tried Chrome, Edge (chromium), Internet Explorer and Firefox on multiple systems. Thanks again for looking in...
DELL-Josh Cr
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November 2nd, 2020 14:00
I submitted a request to the website team to look into it. You may want to contact phone support and see if they can generate a license.
dj404
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November 3rd, 2020 03:00
Appreciate that, thank you
Unfortunately , support were unable to help without a site ID and could not progress with only the System UUID
DELL-Josh Cr
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November 3rd, 2020 07:00
Ah ok, hopefully we can get the site fixed quickly.
StretchyCloud
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November 9th, 2020 13:00
Any updates on this Josh?
This appears to be impacting more and more users, myself included.
dj404
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November 13th, 2020 12:00
Many thanks for this, appears to be back up and running
DELL-Josh Cr
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November 13th, 2020 12:00
That is great news
dsfsddsf
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September 15th, 2021 07:00
The VSA license site is broken again. Tried on multiple devices & browsers
DELL-Sam L
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September 15th, 2021 08:00
Hello dsfsddsf,
I can access the license site both externally and internally. I will check to see if there was an issue with the license site or if there was an upgrade done recently.
GURY4444444444
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September 15th, 2021 15:00
does not work here either
GURY4444444444
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September 15th, 2021 15:00
forget this poor offering go with hpe store once at least it works so does