Unsolved
1 Rookie
•
3 Posts
0
249
The specified license file is invalid. (Error Code:0x2800120)
I have downloaded Unity VSA 5.3 licence ,when we upload, I get an error popup "The specified license file is invalid. (Error Code:0x2800120)". downloaded XML file later we have converted into .lic file still we getting this popup.
I have try deploy 5.3.0 , 5.3.1
DELL-Josh Cr
Moderator
Moderator
•
8.7K Posts
0
December 18th, 2023 16:03
Hi,
Thanks for your question.
5.3 should use an XML file not a lic file. Have you tried generating a new license file?
Let us know if you have any additional questions.
Ken_Hsu
1 Rookie
1 Rookie
•
3 Posts
0
December 19th, 2023 02:28
@DELL-Josh Cr
Thanks,
I have tried generating a new license(XML) , but still the same error
DELL-Josh Cr
Moderator
Moderator
•
8.7K Posts
0
December 19th, 2023 14:02
You will need to call phone support and talk to the licensing team. 800-782-4362, Option 4, Option 4
Ken_Hsu
1 Rookie
1 Rookie
•
3 Posts
0
December 20th, 2023 01:22
@DELL-Josh Cr
Thank you for your reply, I'll call support and talk to the licensing team