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November 14th, 2022 03:00

License key for Unity VSA

I am in need of Dell EMC unity VSA license file.

 

I have tried the below link but the link in not reachable

https://www.dellemc.com/en-us/auth/elmeval.htm

 

Needed assistance.

Moderator

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8.7K Posts

November 14th, 2022 09:00

Hi,

You will need to contact support to get a license. If you are in the US or Canada

Contact the Dell EMC Support Line by calling 800-782-4362, option 4, option 4, (at any time) and they will assist you and/or create an SR on your behalf.

      Information needed in the Service Request:

Software Part Numbers – 456-110-674    UnityVSA CE 4TB=IC
Quantity/Capacity – Qty 1

           Machine information: UUID

           Site Info

           If this is a Dark Site, please inform Licensing of this

           Reason for trial license = UVSA CE Trial License Website is down

1 Rookie

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4 Posts

November 14th, 2022 20:00

Hi,
 
Kindly provide me the steps to contact the support person because when i tried to contact support (by  https://www.dell.com/support/incidents-online/en-in/contactus/dynamic?spestate/)   i only have three options whether this device is registered or Enter the service/product ID or Choose the product. Since it is a trial version I am unable to find those and I have also tried calling 000800 440 1379 ( Dell EMC Support (Storage, Data Protection and Converged Infrastructure support only.) but no response. 
 
One more question: what is the default username and password for DELL EMC Unity Virtual machine (i.e) what is the spa login credentials. when i tried with the default username and password (admin, Password123#) it shows wrong credentials
 
Thanks in advance.

Moderator

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8.7K Posts

November 15th, 2022 06:00

Try the password service. Which country are you in?

1 Rookie

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4 Posts

November 15th, 2022 20:00

I have tried the service password already but i am unable to login and i am from India.

Moderator

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7.1K Posts

November 16th, 2022 03:00

Hello ashz14387,

I would try to reset the service and admin passwords.  Here is a link to a kb that explains how to do that for unity vsa. https://dell.to/3TACfgV

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4 Posts

November 29th, 2022 22:00

Is there any way to get license file for DELL EMC UNITY VSA. because there is no response from DELL support side and i want this license file as soon as possible.

 

Kindly help me

Moderator

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7.1K Posts

November 30th, 2022 03:00

Hello ashz14387,

Calling in is the only way to get it currently get a license.

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