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Venue 8 Pro fleet dead int he water with W10 update...
Hi, major problem don't know where to turn, I know the venue 8 pro tablets are long out of date, but we have many that are working just great. They officially supported windows 10- HOWEVER recently as windows 10 applies some update they blue screen with a page fault error in non paged area.
I pulled one into my "lab" - fresh load different versions of windows 10, all goes fine until they apply updates, and then on the update reboot start getting the bsod page fault error.
This happens no matter what version of windows 10 i clean load - and have duplicated it on duplicate units - no other software installed.
Since these units were certified to be w10 compatible from dell - I think dell owes it to the owners to take a look at this and fix it.
Based on the nature of the problem I'm SURE there must be tons of other people out there having the same problem. Any help would be appreciated.
Dell Venue 8 pro 5830 64gb
F91_kai
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February 22nd, 2024 00:21
I'm also having this problem with my 5830, and it seems that if windows 10 was installed with lastest distribution of official windows 10 iso, bsod appears on initial booting witout windows update.
JohnJRichardson
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March 12th, 2024 06:42
@F91_kai I guess Dell just doesn’t care-
JohnJRichardson
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March 12th, 2024 06:43
Dell do you have anything to say? I’m hoping whatever the next windows iso version will bypass this problem…
neilmaddison
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April 17th, 2024 08:19
I have just experienced the same problem after latest Windows 10 update. I loved my Venue Pro as it had a sim card slot ... very useful for my work abroad. Any fix? Thanks
wjbraden
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July 22nd, 2024 00:19
I had the same problem with my Venue 8 Pro 5830 64 GB and was able to get it to finish the 22H2 update by disabling secure boot. I hooked a USB keyboard to a USB port on my Plugable doc station and hitting F8 I was able to get to the bios and set the secure boot off. On reboot I had to add my bit locker recovery number and then it rebooted to windows with the Update 22H2 installed. A real hassle, I know, but it worked.
As a side note: I have 2 Venue 8's and have had both batteries and USB plugs replaced, so I can keep my investment for a while longer(no 32 bit windows 11). Some people are trying make a working version to run on linux but there are network driver problems. As another option the Venue 8's WILL run Android.
Hope this helps.
wjbraden
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July 22nd, 2024 02:38
New Update: I tried to re-enable secure boot but windows would not come up.
Also I noticed I didn't detail that once you F8 you need to hit the ESC and then enter F2 + Volume Down to enter into the BIOS and turn secure boot off.
I love Microsoft ... it doesn't recognize it's own update as legitimate.
wjbraden
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July 24th, 2024 17:05
On further investigation the KB5040427 update now a known problem. https://www.pcworld.com/article/2407587/july-windows-10-update-causes-blue-screen-reboot-loops-heres-the-fix.html