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Venue 8 pro Atom Z3000 update crashes out system
During the process of downloading the latest chipset update from the Dell Support site, the screen on my Venue 8 Pro, went completely blank and I am unable to recover. Any suggestions?
My HW: Venue 8 Pro; 5830 chipset
System bios: A.14
OS; WIN 10
Update: 5830_Chipset_Driver_14P9K_WN32_603.9600.1000.61123_A06.EXE
Version: 603.9600.1000.61123 ,A06
mj100
mj100
3 Posts
1
July 16th, 2016 13:00
I forgot to mention was unable to turn the system off during the blackout. However, I was able to resolve the problem by allowing the battery to drain completely and recharging it. The system was then able to boot and the OS was accessible.