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J

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December 8th, 2020 12:00

Microsoft GO 2 (Image Assist , Driver Issue)

Hello,

I have a Microsoft GO 2 LTE tablet.

We where using a Dell 7200 tablet before we switch to Microsoft GO 2 LTE. 

The USB has the image that we are using from the Dell 7200, I can load the image on the GO 2 without a problem. The only issue that I am having is adding the GO 2 driver pack. Microsoft Go 2 does not have a cab file. I got the drivers from the GO 2 by booting it up and using CMD to extract the drivers to my USB. I then compress all those files to a compress folder called "SURFACEGO2" 

 

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25.5K Posts

December 9th, 2020 06:00

We tried reaching you on a private message asking for the Service Tag but did not receive a response. Please feel free to reply to the private message whenever you are available.

4 Posts

December 9th, 2020 08:00

Hello,

Why do you need the service tag ???

First of all its an Microsoft Product...not a dell product...the service tag is irrelevant in the question that I was asking in the post. I am asking about why "Image Assist" is not reading the driver pack. Please reread the post before responding. 

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