Start a Conversation

Unsolved

P

1 Rookie

 • 

1 Message

58

December 8th, 2023 11:10

Dell active pen PN5122W no working after 1 day of usage

I recently bought a PN5122W active pen, which came with presumably brand new batteries. I tested it and it worked just fine the previous day. Today though after I tried writing with it for not even 30 minutes it failed me while writing on my OneNote document. I couldn't write anymore but the touchpad seemed just fine from my inspiron 16 2 in 1. I will try to replace the battery, but why did it die after just 30 minutes?

1 Rookie

 • 

3 Posts

July 11th, 2024 20:48

Good luck! I've been cruising the forums and everything Dell provides, but there are no solutions. Dell won't let you contact any of their staff so I guess that's part of why the issue persists. From the seeming of it, it's just a bad product that doesn't work properly.

No Events found!

Top