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April 25th, 2023 17:00

Why does my BIOS asks for the BIOS password during a regular reboot?

I have a Dell PowerEdge T350 server. I enabled TPM and Secure Boot as well. For these I needed to specify a BIOS password (which I would have done anyway). What startles me is that the server keeps asking for a BIOS password at every freakin boot, even when I don't want to enter the BIOS (most of the time I don't want). I expect to be prompted for a BIOS password only asked for when I want to actually enter the BIOS. Not every time.

I don't see right away which BIOS settings control that and I tried various search phrases but I only get to articles which tell me how to set a password in the BIOS. The server itself is pretty "standard": one OS (Windows Server 2022), UEFI BIOS, I haven't changed much in the BIOS besides TMP and Secure Boot, apart from also enabling SGX under the TPM.

TMP settingsTMP settingsProcessor SettingsProcessor SettingsSystem SecuritySystem SecuritySystem SecuritySystem SecuritySystem Information

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3.2K Posts

April 25th, 2023 23:00

Hi @tocsa,

 

When the BIOS password were created, was it created under System Password or Setup Password?

 

Do you have a screenshot of the mentioned password prompt?

13 Posts

April 26th, 2023 21:00

Oh, I think you are right. I specified system password, and by search now I see that this would ask at every reboot, while the setup password would ask only when I enter the BIOS setup (as I intend to). No I'll figure out how to erase the system password and set it for the setup password.

13 Posts

April 26th, 2023 23:00

I don't know how to clear the system BIOS password through the iDRAC web GUI. I deleted the SHA and salt fields but they keep popping back up. The server didn't reboot, probably it's waiting for the password again.

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3.2K Posts

April 26th, 2023 23:00

Hi @tocsa,

 

You can leave the password blank when you do the next edit, it should prompt you if you want to clear and use non-password. Setup Password should be the option to use for BIOS password. 

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3.2K Posts

April 27th, 2023 01:00

Hi @tocsa,

 

I don't think that's possible to do it in iDRAC. You would need downtime to access to F2 BIOS. 

13 Posts

April 27th, 2023 10:00

Thanks for the follow-up. I think so as well: I'll need to sit at the box. However now another thing popped up in my mind: is it even possible to enable Secure Boot (and TPM) without a BIOS password? I think primarily that was which _forced_ me to specify the password. Do you know the answer to that?

13 Posts

April 27th, 2023 16:00

Actually we were able to clear the system password after we set a setup password and now it works as intended. Problem solved.

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