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15936
January 23rd, 2020 15:00
Fail to update iDRAC with Lifecycle Controller Firmware
Recently I upgraded my R630 to esxi6.7 U3.
I tried to upgrade the firmware by using Platform Specific Bootable ISO, Perc630,19.12.00
<ADMIN NOTE: Broken link has been removed from this post by Dell>
My current iDRAC Lifecycle Controller firmware is 2.21.21.21.
However I can see the error message in the process.
" The update process cannot proceed till the following requirements are met.
iDRAC with Lifecycle Controller
Current Version : 2.21.21.21
Required Version : 2.40.40.40
"
I download different versions of 2.40.40.40 and installed using iDRAB web interface.
However all the installation failed with below error.
RED004: The job cannot be run because of an unknown issue.
Recommended Action:
Check the uniform resource identifier (URI), target path and make sure the repository server is available.
I am using the file stored locally to run this update but still getting this error.
May I know how to resolve this issue?
I tried to use HTTP to update but failed as well.
I used below parameters:
HTTP address : downloads.dell.com
Catalog Location : Catalog
Catalog Filename : catalog.xml.gz
Below is the error message for HTTP update.
RED051: The network file transfer of an update package was not successful.
DELL-Joey C
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July 23rd, 2020 22:00
Hi,
Would you like to try using the Server Update Utility to check if the update is possible: https://dell.to/39pkT15. It's a little large ISO, you may need to iDRAC to mount ISO.
Have you tried checking if the checksum file that you have downloaded matches the checksum shown in the support download page. Have you tried other browser?
singheshraj
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August 5th, 2020 23:00
I tried it still failed. I looked logs it showing error SUP0538 .
before it was not showing any error
DELL-Joey C
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August 6th, 2020 00:00
Hi,
Could you try using DRM to make a bootable ISO for the server to boot into, and update the firmware. You would be able to download the update via DRM and create the ISO.
https://dell.to/3klHMaO
Let me know if it helps.
singheshraj
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August 6th, 2020 11:00
I installed DRM I selected r630 as server but it only give Linux or Windows and other as OS. I am using VMware.
which one I should select
DELL-Chris H
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August 6th, 2020 12:00
DRM can only run on Windows or Linux. You can install it in a VM, or another system with one of those OS's, as it will be only used to create the bootable ISO Joey discussed, and is outlined on page 22 here.
Let us know how it goes.
singheshraj
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August 6th, 2020 19:00
singheshraj
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August 6th, 2020 19:00
I was talking about I have ESXi on Server.
but I was able to install DRM crated idrac ISO and run . I dot this error attached
DELL-Joey C
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August 6th, 2020 22:00
Hi,
I can't think of any other cause of being not able to update the firmware, other than faulty main board. Could you try one last method is to use the same DRM method, and update the BIOS. Preferable to use a lower version than 2.11. In order to use a lower version, you may need to download the BIOS DUP, then in DRM, use the import function and add the BIOS DUP into the ISO.
singheshraj
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August 8th, 2020 20:00
I downgraded BIOS 2.2.5 from 2.11 and tried it and got SUP0538 error
DELL-Joey C
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August 9th, 2020 18:00
Hi,
Unfortunately, you might be having a faulty main board. There is not much reasons you're getting errors on updating the firmware from various ways.
Apologies, I couldn't provide further help to resolve this.