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June 24th, 2022 05:00

Unable to Uninstall Dell SupportAssist

I'm currently unable to uninstall OR even reinstall SupportAssist. I had to factory reset my system yesterday and SupportAssist was having issues starting, so I had attempted to remove it and try to reinstall it but have been completely unsuccessful. SupportAssist no longer shows up in the app drawer, but as you can see, it's in the Apps & Features section of the Settings app. I've also included a screenshot of what happens when I attempt to install SupportAssist again.

DellSupportAssist1.png

DellSupportAssist2.png

DellSupportAssist3.png

Moderator

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17.1K Posts

June 30th, 2022 05:00

Removing all remaining remnants of the old SupportAssist and reinstalling resolved the issue.

Moderator

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25.9K Posts

June 24th, 2022 06:00

Hello,

We see you are looking for technical assistance. We request you to start a Private Message with us and we will be happy to assist you.

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