Unsolved
2 Posts
0
3464
Task in progress. Wait for previous task to finish.
My SupportAssist hasn't been working for the last month. It stays stuck at 0% on Get Drivers and Downloads no matter how long I leave it. If I click on 'Okay' when it says 'Task in Progress', it changes to 'Run All' and says 'We're Ready to Help...' - but still says 0% in Drivers and Downloads - and none of the other 'Run' buttons are functional.
I followed the advice to uninstall SupportAssist and reinstall it - but that hasn't changed anything. It just tells me I've got the latest version.
RachEM2
2 Posts
0
January 10th, 2023 07:00
PS: it is now working. Having reinstalled SupportAssist and done a restart - it wasn't working. I then did a manual check for Windows updates which installed ‘2022-12 Cumulative Update for Windows 11 Version 22H2 for x64-based systems (KB5021255)' and it then worked. I'm not sure if that's just coincidence but all seems well.
John harper
2 Intern
2 Intern
•
346 Posts
0
January 10th, 2023 22:00
Method 1: Rename the New-Dell-Logo-White-Small File.
Method 2: Update to the Latest Windows System.
Method 3: Reinstall Dell SupportAssist.
Method 4: Check for Virus or Malware.
ctitanic2022
3 Posts
0
August 26th, 2023 23:23
@John harper none of those methods help with the system busy error.
DELL-Jesse L
Moderator
Moderator
•
17.1K Posts
0
November 2nd, 2023 12:45
Click here to Uninstall and reinstall Support Assist.