SupportAssist is unable to upgrade itself

Same problem here.

"Product: Dell SupportAssist -- Error 1714. The older version of Dell SupportAssist cannot be removed. Contact your technical support group. System Error 1648."

Windows 10

Dell Support Assist version 3.12.3.5 and I can't uninstall manually it, I have this error when I try:
"Windows Installer: no valid sequence could be found for the set of patches"

If you find that SupportAssistant has stopped working, you can try to rename the New-Dell-Logo-White-Small file to fix it. Here is how to do that:

Step 1: Open File Explorer and open the Program Files Folder in Local Disk C.

Step 2: Select the Dell folder and open the SupportAssistAgent folder.

Step 3: Locate the bin folder and double-click it to open the Resource folder.

Step 4: Find the New-Dell-Logo-White-Small file and right-click it to choose the Rename option.

Step 5: Input New-Dell-Logo-White and save the name.

Then, try to run Dell SupportAssist again and check to see if the “Dell SupportAssist not working” issue has been fixed. If not, try the following methods.

Same exact error here on a brand new out of the box Alienware system.

I have a New-Dell-Logo-White PNG file in the resource directory but I just keep getting stuck in the loop of either the new installer not being able to install the update, or when I try and load SupportAssist that it is taking longer than expected and they recommend restarting your PC.

When I attempt to manually uninstall SupportAssistant it throws a resource not found and it's wanting the MSI installer which I've searched high and low for and am unable to find.

Anyone have any other suggestions before I go crazy?