1 Rookie
•
1 Message
2
48416
support assist unexpected error
it tells me it ran into an unexpected issue and to restart my pc which i have done several times to no avail.
1 Rookie
•
1 Message
2
48416
it tells me it ran into an unexpected issue and to restart my pc which i have done several times to no avail.
Top
JD11
2 Posts
0
January 31st, 2020 03:00
WAS FACING SAME ERROR. I AM ON LATEST SUPPORTASSIST. 3.4.1.49. ON INSPIRON 5490
SUPPORTASSIST SHOWING UNEXPECTED ERROR IN DRIVER AND DOWNLOAD.
WEB SUPPORT SHOWING 1 DOWNLOAD AVAILABLE. WHICH WAS NOT DOWNLOADING.
I UNINSTALLED SUPPORTASSIST UPDATE PLUGIN FROM CONTROL PANEL.
RESTART THE SYSTM. ALL WORKS FINE NOW.
Temosity
1 Message
1
January 3rd, 2020 03:00
Same, probably a problem with the latest update that they need to fix.
tompagenet
27 Posts
1
January 7th, 2020 10:00
I have the same error - a press of the "Run Now" button in "Get Drivers & Downloads" produces this error. I have version Version [3.4.0.200] running on an XPS 15 (9570)
Julien B.
1 Message
0
January 18th, 2020 04:00
I have the same error message, I can't upload my drivers via Support Assist on my Aspiron 5480.
It's not the first time I have issues with this program, I bought my PC in August 2019 and I already have had many problems like the downloading of updates was stuck so I had to download and install everything manually via Dell.com ...
(I'm currently using version 3.4.1.49 of Support Assist)
DD30400
1 Message
0
January 31st, 2020 21:00
Same problem than reported by other users.
Support assist used to work perfectly well on my Dell Inspiron 5748 and I used to run a full check weekly but lately the message "unexpected error..." comes up all the time at the "Scan Hardware" step.
I have installed support assist 3.4.1
USMAGrad70
1 Rookie
1 Rookie
•
1 Message
0
August 27th, 2023 15:23
When I try to run the "Get drivers & downloads" command in SupportAssist, this is what I get: