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September 30th, 2024 15:43

Support Assist OS recovery

We are encountering an issue where the OS recovery image is not functioning as expected on some some of our corporate Dell devices. We would like assistance in determining if there is a way to use Dell Support Assist OS Recovery to check whether the recovery partition and image are healthy, and if not, whether it can attempt to fix these issue. Our goal is to leverage the recovery capabilities for thousands of Dell devices as part of a migration project from one tenant to another tenant using Intune Windows Autpilot service. If the recovery partition cannot be repaired, what alternative solutions do you recommend to this scenario?

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