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January 14th, 2023 05:00

support assist is not running

I get the following message: This is taking longer than expected. We recommend restarting your PC and trying again. I do this and it still does not work, what can I do?

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12.3K Posts

January 14th, 2023 05:00

This forum thread has information that may help.

162 Posts

January 15th, 2023 21:00

Methods to fix-

Method 1: Rename the New-Dell-Logo-White-Small File.
Method 2: Update to the Latest Windows System.
Method 3: Reinstall Dell SupportAssist.
Method 4: Check for Virus or Malware.

 

Regards,

Rachel Gomez

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