"C:\ProgramData\Dell\SARemediation\log" log files taking up disk space

C:\ProgramData\Dell\SARemediation\log" folder is used by dell's support assistant software to store log files.these logs are used for diagnosis and troubleshooting of your dell computer.

If the folder is filing up with logs it could be due to one or several reasons

1. the support assist software is not automatically configure to delete old log files

2. there is an issue with the dell assistant software that is causing it to generate lots of log files.

3. a third party software is causing the log files to be generated.

to solve this issue you can try the following

1. configure support assistant to automatically delete old log files. open the support assistant software and go to the settings menu.

2. uninstall and reinstall support assistant.

3. check for and remove any third party software causing the generation of lots of log files.

Where is the setting in support assist for deleting log files? I don't see any options in the settings. 

L@vishvajitd​ 

reply to all:  I had this exact same problem in 2021 and again this year with my Dell laptop. I spent hours with Dell support working on this problem so I'd like to share what i learned however to solve your particular system problem i suggest that you contact Dell support directly as your system may need a different approach to fixing this than mine did. Ultimately the problem is definitely not 3rd party software or something that can be fixed by changing the settings of system repair in support assist. Rather it is a flaw in SA's recovery tool, recovery plug-in, and SA remediation programs. Depending on which type of Dell system you have these programs may have different names. The bottom line however is these programs are designed to create image files of your HD so that if it suffers a fatal crash these files can make HD recovery easy. The log files these create are supposed to be of limited size (12-25GB). However the problem is that for some (not all) users the log files keep growing and growing. Mine reached 100's of GB until i noticed it when i got a message that my C: drive was full. The initial advice you will be given by support is to uncheck system repair in SA or to change the max restore files size to minimum however neither of these will fix the problem. Likewise uninstalling and reinstalling SA (support assist) will also not work. Ultimately the only thing you can do is to uninstall the programs that caused it (again i recommend you do not do this on your own as depending on which system you have the program names may be different and the uninstall of these i was told must be done in a definite sequence). However that may not solve it for you (uninstall didn't solve it for me in 2021 though that alone did work in 2023 where after uninstall the files disappeared). In 2021 the files remained. You will need a HD freeware program to find /to see these files because they are hidden protected files. I use "space sniffer". It's free, not a virus (google it) and it shows a great pictorial display of all the folders on your HD and with a click you can find the path to get to them. Ah but the trick then is to delete them (you have uninstalled the programs if these log files are still there). Standard windows delete will likely NOT work. Honestly i can't remember how we did delete them as dell support talked me thru it. One method i read was to move them to the desktop and then win delete will work but i can't recall if that was how we did it or if we had to use a special delete program. Good luck. Don't give up because this thing will continue to grow until your HD is full and your machine becomes unusable.