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June 12th, 2015 09:00

dell OptiPlex 380

Hello friends,

I just bought a new dell OptiPlex 380 when I switched on it says strike f1 to retry boot F2 for setup utility press F5 for onboard diagnostic. I have tried everything but it still cant recognized by Bios.

 

These are steps I have done so far.

  1. changing the bios settings
  2. Running onboard diagnostic  
  3. changing dvd+w and HDD

can any one assist me please. I will appreciate your help .

4 Operator

 • 

34.2K Posts

June 13th, 2015 05:00

Hi Mnindi,

When you boot to the BIOS, do you see your hard drive? It's possible that the hard drive has become disconnected during shipment. Please follow your manual's instructions to re-seat the hard drive's data and power cables.

9 Legend

 • 

47K Posts

June 13th, 2015 07:00

The Blue wire and connector are the hard drive.  Papa Smurf oversees all booting.



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