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Can't burn CD with iTunes
I have a brand new Dell 8,300 with a NEC DVD+RW-2100AD. I have confirmed after about 4 hours of communicaiton on Apple's iTunes forum and iPod forum that this drive won't work in burning CD's with iTunes. The NEC 1100 doesn't pose a problem. Also, I'm able to burn CD's with iTunes using my Dell Insperion laptop, and can also do it with my wife's Toshiba laptop. This is a specific problem with Dell's NEC 2100 drive. Multipe uses in the iTunes forum have posted a problem with this drive.
Is Dell aware of this?
Will Dell release a firmware update to resolve the problem?
thanks
FujiApple
2 Posts
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March 14th, 2004 21:00
I've got the exact same problem, with the same drive. In fact I found your posting by searching for a solution. Whenever I try to burn a CD using iTunes, I get the following error:
"The attempt to burn a disc failed. An unknown error occurred (2131)."
I am able to burn CDs without any problems using Roxio Easy CD Creator. But I'd much rather use iTunes if possible because it is so much more convenient for sorting music and creating playlists, etc.
Dell, can you help us??
williap
3 Posts
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March 30th, 2004 04:00
Abrandoned
211 Posts
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April 4th, 2004 18:00
Hi Chris Edmond,
iTones and iPod is only for the Mac computer's. PC compter's use windows media player and realone player for burning CD's.
williap
3 Posts
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April 4th, 2004 21:00
Brandon,
Sorry, but you are wrong!!! I know several PC users that use the itunes windows version to burn their music. It works on my other computer just not on my brand new Dell.
Phil
Message Edited by williap on 04-04-2004 03:31 PM
MrBrowser
2 Posts
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April 27th, 2004 03:00
I can confirm that:
Add me to the growing list of customers that would love to hear about a firmware update that fixes the mysterious problem. (Or iTunes update, not that Dell can do anything about that except perhaps nudge the Apple engineering staff. It does stand to reason that if Easy CD can burn, then it is doing something right with the existing driver.)
williap
3 Posts
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April 29th, 2004 03:00
The newest version if iTunes 4.5 fixes the burn issue.
Phil
MrBrowser
2 Posts
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April 30th, 2004 20:00
Downloaded 4.5 and burning issues are resolved!
Thanks Phil!
Sea Alice
2 Posts
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December 16th, 2006 14:00
acmascarenas
1 Message
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November 6th, 2007 05:00
Debugging
59 Posts
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November 29th, 2007 12:00
- Fixed the region code error for DVD movie playback.