Unsolved
2 Posts
0
997
Unable to change the proxy IP address
We tried to change Proxy Server IP address from 192.168.10.10 to 192.168.111.10.
But we could not applied with following situation.
Could you please give us how to set it. If possible, I'd like to know how to set it without test.
ESRS GW Version : 3.08.20.00
ESRS has been working well with Current Proxy 192.168.10.10
network communication is OK for Both Proxy (checked by Curl command)
the message "unable to contact ESRS enterprise server using the provided Proxy details.Please cofigure a valid Proxy" pop up by TEST on ESRS GUI not only for new one(192.168.111.10) but also Current one(192.168.10.10)
- In Current Setting can’t success test
- In target setting can't pass TEST and can't apply
- Current System Status / Service Status
T.murph
10 Posts
1
September 10th, 2020 02:00
no doubt you've opened a ticket already, but this is a bug with code that old, 3.08 must be from 2015/14?
upgrade.
if you can't upgrade the file to edit is /opt/esrs/gateway/privoxy/config
it's a large file, but it's only the last line that would need updating
ss0708
2 Posts
0
September 10th, 2020 19:00
Thanks for your reply!
I have deployed the OVF of ESRS 3.44.00.08 and reconfigured ESRS.
As a result, the problem has been resolved.