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July 16th, 2020 06:00

ESRS VE LogParsing CPU Usage 100% and Java OutOfMemoryError

Hi everyone,

our ERSR VE is for months causing alarms because of 100% CPU Usage.

All logs seems fine except VELogParsing. He throws each hour following error:

com.yammer.dropwizard.jersey.LoggingExceptionMapper: Error handling a request: 
! java.lang.OutOfMemoryError: GC overhead limit exceeded

After I've changed /etc/init.d/rc3.d/K01esrsvelogparsing config and gave 1024m instead of 256m all errors were gone. Sadly, after few hours here it is again... Same errors, same 100% CPU usage. 

I've changed also xmx to 2048m and xms to 512... same procedure, after a few hours same problems again.

 

Can someone help?

7 Posts

March 31st, 2021 23:00

Have the same Problem here with VER : 3.50.10.06 

Any solution?

5 Posts

December 6th, 2021 00:00

There is just one solution. Disable VELogParsing. That's what support said. Be aware, after every upgrade/update it will be activated, so you'll have to disable it again.

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