Error add new device to ESRS

Hello! I try to add a new device (Dell Unity XT680F) to ESRS VE v3.52.20.08 and get this error: "This device is not available for deployment in SRS WebUI. Please refer to product documentation for SRS deployment information" . Does anyone know if the Unity XT680F is restricted to be added with the GUI console?

Thanks in advance!

Responses(2)

J

JacoJoubert

9 Posts

0

July 18th, 2022 23:00

Hi Arti_DNO,

I have 6x Unity's added to SCG 5.10.

If I remember correctly, I had to enable the SRS in the Unisphere Web Man GUI.

Also, I found a "hardware compatibility" list where I could check i.e. Centera. Maybe search Dell site for Device Compatibility List

Jaco

R

RachelGomez

162 Posts

0

July 19th, 2022 22:00

Steps to add new device to ESRS

In the ECS Portal, select Settings > ESRS > New Server.
On the New ESRS Server page:
In the FQDN/IP field, type the ESRS Gateway FQDN or IP address.
In the PORT field, type the ESRS Gateway port (9443 by default).
In the Username field, type the login username that is used to interface with ECS support. This is the same login username that is used to log in to emc account.
In the Password field, type the password set up with the login username.
Click Save.
Server connectivity may take a few minutes to complete. To monitor the process, click the refresh button. Possible states of transition are Processing, Connected, or Failed.
If ESRS is configured with more than one gateway for high availability, repeat steps 1 to 3 to add additional ESRS gateway servers.

Greeting,

Rachel Gomez

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Error add new device to ESRS