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February 9th, 2023 04:00

Problem in new Recoverpoint for VM installed in VxRail

Hello,

 

We have installed Recoverpoint for VM in VxRail but it has a problem and is not working.

When we try to select a VM, there are not option showed in the menu. 

 

anading_0-1675946188486.png

 

In the configuration, cluster looks good.

We have done and installation in VMWare with UCS and it looks good and menu are showed.

Anybody with same problem or idea to fix it, please?

Thanks.

Maria

 

Moderator

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8.8K Posts

February 9th, 2023 11:00

Hi,

Thanks for your question. Have you tried rebooting the appliance? Which version are you using? You may want to get the log files and see if it shows any errors. Page 102 https://dell.to/3DUCpdQ

Let us know if you have any additional questions.

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