2 Posts
0
161
Could not get available resource pools from rpa
Hello,
I'm trying to create a new cluster.
I get the following error. any information?
2 Posts
0
161
Hello,
I'm trying to create a new cluster.
I get the following error. any information?
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DELL-Sam L
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August 3rd, 2023 04:00
Hello syeter07,
Which version of recoverpoint are you using as you didn’t state that in your post? Also is this a brand new install or were you preforming updates when you received this error? Which system are you using for your storage as that is not listed as well?
syeter07
2 Posts
0
August 8th, 2023 05:00
Hello Sam,
problem solved. you can follow the steps below.
Depending on the RPA version, go to one of the following files on the RPA (as root, edit with vi):
/home/kos/RPServers/apache-tomcat/webapps/deployer/WEB-INF/clusterLogic.properties
/var/lib/tomcat8/webapps/deployer/WEB-INF/clusterLogic.properties
/var/lib/tomcat9/webapps/deployer/WEB-INF/clusterLogic.properties
Change INSTALLATION_SERVER_DEFAULT_GET_TRANSACTION_TIMEOUT_IN_SEC value to a sufficient bigger value.
run "service tomcat9 restart" and wait for tomcat to load before retrying.
Thank you!