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SJ

shiju Joseph

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27

February 22nd, 2024 08:23

Hi Team

Am getting the error "LIC016: The feature dependencies of the license are not met  Import the license(s) that meet the license features dependencies."

during importing the IDRAC license after MB replacement , can any one help 

DELL-Erman O

Moderator

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2.2K Posts

February 22nd, 2024 12:34

Hi, at first please check DDL.

Dell Digital Locker is an online repository where you can store and manage Dell Technologies software license keys. When you purchase a license, Dell Technologies sends an email with instructions to create a Dell Digital Locker account. Log in to your account at Dell Digital Locker to manage your license.

Dell Integrated System for Microsoft Azure Stack Hub comes with the following license:

  • iDRAC: Dell Technologies embeds the iDRAC Enterprise Edition license in all your Dell Integrated System servers.

Retrieving your iDRAC licenses

To retrieve a license:

  1. Go to Dell Digital Locker and click Sign In.
  2. Sign in to your Dell My Account using the email address that was used at the time of purchase or that was used to assign your software licenses.
    For questions about creating or updating a Dell Digital Locker account, see Dell Order Support FAQs.
    If you cannot find your purchase order email or log in to your Dell Digital Locker, contact your sales team, find your order number, or request order support online.

if you to private message me the svc tag, as well as the company name or customer number that as well as your email contact details. If the license is present on our end we can look at resending it.

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